Julia Segermann
Zürich
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales Lead DACH
Caldic Ingredients Deutschland GmbH
10.2023 - Current
- Lead and inspire the team to strengthen their skills and abilities to improve personal and selling performance.
- Set sales targets and motivate sales team.
- Facilitate good teamwork and cooperation.
- Responsible for quality and development of Customer Development Management.
- Recruit, train, and coach the sales team including joined visits at customers.
Customer Development Manager DACH
Caldic Ingredients Deutschland GmbH
01.2020 - 09.2023
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Founder
CALDIC Ingredients Deutschland GmbH
02.2019 - 12.2019
- Build up whole Ingredients business for exclusive partner Cargill in the German and Austrian market.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organization's mission and vision statements for use by employees.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Technical Sales Representative
OQEMA Gruppe
06.2016 - 01.2019
- Attended product-related technical shows and other activities to represent company products and services.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Collaborated with customers and asked questions to assess needs and budgets.
- Recommended products, services and explained features and costs to help customers make educated buying decisions.
Technical Sales Manager
Blattmann Schweiz AG
06.2012 - 05.2016
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Prospected new customers to generate sales leads and increased revenue from existing clients.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Promoted company products and services by attending trade shows and industry conferences.
Junior Sales Account Manager
Cargill Texturizing Solutions Deutschland GmbH
07.2011 - 07.2012
- Created proposals for new and repeat customer business transactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Anticipated clients' needs by staying in touch on regular basis.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Business Analyst & Sales Assistant
Cargill Texturizing Solutions Deutschland GmbH
05.2009 - 06.2011
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Customer Service Representative
Cargill Deutschland GmbH
02.2005 - 04.2009
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Applied Science - Food Management And Technology
SRH Fernhochschule - The Mobile University
Riedlingen11.2020
Associate of Applied Science - Food Technology And Processing
Zentralfachschule Der Deutschen Süßwarenindustrie
Solingen01.2005
Skills
- Relationship Selling
- Business Development
- Sales Strategy
- Customer Needs Assessment
- Flexible Schedule
- Team Leadership
- Key Account Management
- Entrepreneurial and Innovative
Certification
- Sales Academy, Mercury International (2022)
- HACCP Basic Training, Intertec (2019)
- Sales Effectiveness Training, RICHARDSON Sales Performance (2011)
- Mehlkennzahlen praxisnah angewendet, Richmont Kompetenzzentrum (2015)
- 360 Degree Feedback, Rogator (2013)
- The 7 Habits of Highly Effective People, Steven R. Covey Leadership Center (2010)
- DISC MD Analyses, Internal Training (2006)
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Sales Lead DACH
Caldic Ingredients Deutschland GmbH
10.2023 - Current
Customer Development Manager DACH
Caldic Ingredients Deutschland GmbH
01.2020 - 09.2023
Founder
CALDIC Ingredients Deutschland GmbH
02.2019 - 12.2019
Technical Sales Representative
OQEMA Gruppe
06.2016 - 01.2019
Technical Sales Manager
Blattmann Schweiz AG
06.2012 - 05.2016
Junior Sales Account Manager
Cargill Texturizing Solutions Deutschland GmbH
07.2011 - 07.2012
Business Analyst & Sales Assistant
Cargill Texturizing Solutions Deutschland GmbH
05.2009 - 06.2011
Customer Service Representative
Cargill Deutschland GmbH
02.2005 - 04.2009
Associate of Applied Science - Food Management And Technology
SRH Fernhochschule - The Mobile University
Associate of Applied Science - Food Technology And Processing
Zentralfachschule Der Deutschen Süßwarenindustrie
- Sales Academy, Mercury International (2022)
- HACCP Basic Training, Intertec (2019)
- Sales Effectiveness Training, RICHARDSON Sales Performance (2011)
- Mehlkennzahlen praxisnah angewendet, Richmont Kompetenzzentrum (2015)
- 360 Degree Feedback, Rogator (2013)
- The 7 Habits of Highly Effective People, Steven R. Covey Leadership Center (2010)
- DISC MD Analyses, Internal Training (2006)
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