Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

JUSTICE GRIMES

Newark

Summary

Dynamic professional with proven strengths in customer service, public speaking, and business development. Recognized at Capital One for excellence in client relations and consistently exceeding performance goals. Passionate about creating meaningful impact through service, community engagement, and entrepreneurship, with a strong commitment to building relationships and elevating customer experiences.

Overview

2026
2026
years of professional experience

Work History

Founder

2FreshJuices
2019 - Current
  • Established a successful wellness-focused fresh-pressed juice brand business by identifying market needs and developing innovative solutions.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Maximized profitability, carefully managing budget allocations and cutting unnecessary expenses.

Customer Service Representative

Capital One
11.2018 - 01.2020
  • Provided excellent service to 50+ customers daily in a fast-paced call center
  • Earned Employee of the Month twice and ranked in the Top 20% of company-wide performance
  • Built rapport with clients using empathy, active listening, and clear communication
  • Developed sales and service skills while balancing problem-solving and customer education

Custodial Busser

Timothy’s Pub
08.2018 - 10.2018


  • Delivered friendly customer interactions in a fast-paced environment
  • Consistently met deadlines for task completion, demonstrating reliability within the role.
  • Seasonal position prior to Capital One employment

Cleaning Specialist

Elite Building Services (Discover)
08.2018 - 10.2018
  • Ensured cleanliness and maintenance standards at Discover offices
  • Completed seasonal responsibilities with attention to detail and reliability
  • Enhanced client satisfaction with meticulous attention to detail in all tasks.

Education

High School Diploma - Culinary Student

Banking Certification - undefined

Generation USA
Wilmington, DE
10.2018

High School Diploma - undefined

Penn
06.2016

Skills

  • Collaborative leadership
  • Customer Relationship Management
  • Analytical problem solver
  • Entrepreneurial and innovative
  • Interpersonal understanding
  • Proficient multitasking abilities
  • Engaging presentation skills
  • Community involvement strategies

Timeline

Customer Service Representative

Capital One
11.2018 - 01.2020

Custodial Busser

Timothy’s Pub
08.2018 - 10.2018

Cleaning Specialist

Elite Building Services (Discover)
08.2018 - 10.2018

Banking Certification - undefined

Generation USA

High School Diploma - undefined

Penn

Founder

2FreshJuices
2019 - Current

High School Diploma - Culinary Student

Awards

Employee of the Month (2x) – Capital One, Top 20% Performer Company-Wide – Capital One
JUSTICE GRIMES