Summary
Overview
Work History
Education
Skills
Certification
Languages
Attributes
Groups And Volunteer
Timeline
Generic

Justice Johnson

Wilmington

Summary

Dedicated team member with over 4 years of diverse experience in customer service roles at Wawa, Walmart, and a nursing home. Demonstrates proficiency in problem-solving, teamwork, and leadership, consistently enhancing service quality and customer satisfaction. Passionate about fostering a positive workplace environment and eager to bring innovative insights to future roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team member

Wawa
07.2022 - Current
  • Cashier
  • Efficiently manage cash transactions, prepare deli items, craft beverages, and maintain inventory, ensuring smooth operations and exceptional customer service

Security Officer

Allied Security
Wilmington
11.2024 - 04.2025
  • Maintained accurate logs of all security related activities.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.

Customer Service Host

Walmart
Wilmington
10.2023 - 01.2025
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Replenished and arranged items to maintain appearance.
  • Participated in weekly team meetings to discuss upcoming events or specials.

Service host

Walmart
11.2023 - 01.2025
  • Warmly greet customers, ensuring a positive first impression
  • Efficiently manage queues, reducing wait times
  • Collaborate with team to enhance overall service quality
  • Streamline customer flow, boosting service efficiency
  • Resolve customer inquiries promptly, improving satisfaction rates
  • Implement queue management strategies for smoother operations

Assistant

Nursing home Summit
New Castle
11.2022 - 05.2023
  • Provided compassionate care to nursing home residents, assisting with daily activities and ensuring a clean, comfortable environment

Lifeguard

New Castle Surrate Pool
New Castle
06.2021 - 08.2022
  • Ensured pool safety, supervising occupants and maintaining a clean environment
  • Demonstrated quick decision-making in emergencies, enhancing visitor experience
  • Meticulously monitored pool area, enforcing safety protocols
  • Conducted regular equipment checks, promptly addressing maintenance issues to prevent accidents

Education

The John Dickinson School
Wilmington, DE
06.2024

Skills

  • Leadership
  • Customer service
  • Google Applications
  • Problem Solving
  • First Aid
  • Teamwork
  • Organization

Certification

First Aid

Languages

English

Attributes

  • Teamwork
  • Organization

Groups And Volunteer

  • Job for Delaware graduates
  • Girls group

Timeline

Security Officer

Allied Security
11.2024 - 04.2025

Service host

Walmart
11.2023 - 01.2025

Customer Service Host

Walmart
10.2023 - 01.2025

Assistant

Nursing home Summit
11.2022 - 05.2023

Team member

Wawa
07.2022 - Current

Lifeguard

New Castle Surrate Pool
06.2021 - 08.2022

The John Dickinson School
Justice Johnson