Justice Townsend
Middletown
Summary
Motivated team player with a strong background in customer service and multitasking capabilities. Aims to provide outstanding service that leaves a lasting impression on customers. Actively pursuing part-time positions with availability for evening and weekend shifts.
Overview
2
2
years of professional experience
Work History
Cashier/Stocker
La Amore Cleaning Store
Newark
05.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Receptionist/Administrative Assistant
SB Experince Salon
Philadelphia
12.2023 - 06.2024
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Managed the front desk area by ensuring that it was always neat and presentable.
- Assisted stylists with client check-in and check-out procedures when needed.
- Performed inventory checks on hair care products, tools and other supplies as needed.
Education
Health Care Administration
Christana High School
Newark, DESkills
- Customer service
- Effective communication
- Problem solving
- Critical thinking
- Creative problem solving
- Adaptive team player
- Positive and professional
- Money handling
- Retail sales customer service
- Empathy and patience
- Appointment scheduling
- Inbound and outbound calling
Accomplishments
- Perfect Attendance
Affiliations
- Reading Books
- Painting
- Pilates
Timeline
Cashier/Stocker
La Amore Cleaning Store
05.2024 - Current
Receptionist/Administrative Assistant
SB Experince Salon
12.2023 - 06.2024
Health Care Administration
Christana High School
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