Justin Lively
Ocean View
Summary
Dynamic retail professional with extensive experience at Walgreens, excelling in customer service excellence and cash handling. Proven ability to enhance visual merchandising and foster customer relationships, resulting in increased satisfaction. Adept at multitasking and collaborating with teams to achieve sales goals and optimize inventory management.
Overview
5
5
years of professional experience
Work History
Merchandiser/Warehouse Worker
Candy Kitchen
Ocean City
04.2025 - Current
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Built product displays and placed appropriate signage for merchandise.
- Arranged product displays to enhance visual appeal and accessibility.
- Collaborated with team members to ensure timely setup of promotional displays.
- Organized inventory on shelves to ensure easy access and visibility.
Server
Mango's
Bethany Beach
04.2023 - 10.2025
- Delivered high-quality customer service in a fast-paced environment.
- Built a strong rapport with guests to enhance customer satisfaction.
- Effectively multitasked orders, tables, and service priorities.
- Managed payment transactions using point-of-sale systems effectively.
- Operated POS terminals to input orders, split bills, and calculate totals.
Retail Sales Associate
Walgreens
Ventnor City
05.2021 - 04.2023
- Operated cash register and processed transactions efficiently and accurately.
- Stocked shelves with merchandise, ensuring proper labeling and presentation.
- Handled customer complaints and resolved issues promptly and courteously.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
High School Diploma -
Indian River High School
Dagsboro, DE05-2013
Skills
- Customer relationship management
- Cash handling
- Point-of-sale operation
- Effective communication
- Visual merchandising
- Inventory management
- Retail
- Multitasking capacity
- Product knowledge
- Teamwork and collaboration
- Merchandise planning
- Customer service excellence
- Problem solving
Affiliations
- Chess & Board games
- Drawing
- Animal care
Accomplishments
- National Honor Society
- 3rd in class
References
References available upon request.
Timeline
Merchandiser/Warehouse Worker
Candy Kitchen
04.2025 - Current
Server
Mango's
04.2023 - 10.2025
Retail Sales Associate
Walgreens
05.2021 - 04.2023
High School Diploma -
Indian River High School