Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Justin Lively

Ocean View

Summary

Dynamic retail professional with extensive experience at Walgreens, excelling in customer service excellence and cash handling. Proven ability to enhance visual merchandising and foster customer relationships, resulting in increased satisfaction. Adept at multitasking and collaborating with teams to achieve sales goals and optimize inventory management.

Overview

5
5
years of professional experience

Work History

Merchandiser/Warehouse Worker

Candy Kitchen
Ocean City
04.2025 - Current
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Built product displays and placed appropriate signage for merchandise.
  • Arranged product displays to enhance visual appeal and accessibility.
  • Collaborated with team members to ensure timely setup of promotional displays.
  • Organized inventory on shelves to ensure easy access and visibility.

Server

Mango's
Bethany Beach
04.2023 - 10.2025
  • Delivered high-quality customer service in a fast-paced environment.
  • Built a strong rapport with guests to enhance customer satisfaction.
  • Effectively multitasked orders, tables, and service priorities.
  • Managed payment transactions using point-of-sale systems effectively.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Retail Sales Associate

Walgreens
Ventnor City
05.2021 - 04.2023
  • Operated cash register and processed transactions efficiently and accurately.
  • Stocked shelves with merchandise, ensuring proper labeling and presentation.
  • Handled customer complaints and resolved issues promptly and courteously.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

High School Diploma -

Indian River High School
Dagsboro, DE
05-2013

Skills

  • Customer relationship management
  • Cash handling
  • Point-of-sale operation
  • Effective communication
  • Visual merchandising
  • Inventory management
  • Retail
  • Multitasking capacity
  • Product knowledge
  • Teamwork and collaboration
  • Merchandise planning
  • Customer service excellence
  • Problem solving

Affiliations

  • Chess & Board games
  • Drawing
  • Animal care

Accomplishments

  • National Honor Society
  • 3rd in class

References

References available upon request.

Timeline

Merchandiser/Warehouse Worker

Candy Kitchen
04.2025 - Current

Server

Mango's
04.2023 - 10.2025

Retail Sales Associate

Walgreens
05.2021 - 04.2023

High School Diploma -

Indian River High School
Justin Lively