Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
LANGUAGES
Timeline
LINK
Hobbies and Interests
Generic
JYOTHIS DANAM LIVINGSTONE

JYOTHIS DANAM LIVINGSTONE

Alte Bahnhof Str 22 Bonn

Summary

I practised the Ability to work in ambiguous environments and identify and mitigate risks and issues as well as bring structure. I expertise and Willing to learn any New Related Fields in detail oriented. I expertised the improvement of business. through looking and analyzing potential customers. Strong interpersonal and team working skills

Overview

8
8
years of professional experience
1
1
Certification

Work History

Implementation Specialist

Press Ganey Associates India Private Limited
01.2020 - 12.2024
  • Responsible for the implementation and support for clients dashboard software tool for large corporates and healthcare partners
  • Supported client onboarding, enablement, and management processes.
  • Salesforce Development with Building Lightning Web components and Aura components.
  • Work with developers to optimize SQL queries for faster execution and efficiency.
  • Configured and implemented backup strategies and disaster recovery solutions to safeguard data.
  • Managed the entire show of client onboarding and supporting clients software support.
  • Installed, configured, and maintain MySQL database servers across production and development environments.
  • Hands on experience in internal planning activities to develop schedules and align resources for projects and support activities.
  • Perform API configuration and upgrades, apply patches, and ensure compatibility with applications.
  • Responded to queries from potential and existing customers, communicate value proposition and negotiate deals successfully through out Salesforce.
  • Understand client needs and address within particular SLA.

Junior Network Engineer

IJB Cabling Construction
06.2017 - 12.2019
  • Assisted in installing, configuring, and maintaining network hardware, including routers, switches, and firewalls.
  • Monitored network performance and troubleshoot connectivity issues to ensure optimal operation.
  • Supported network security by configuring firewalls, VPNs, and access control mechanisms.
  • Worked with senior engineers to implement upgrades, patches, and new technologies.
  • A short experience in Document network configurations, changes, and troubleshooting procedures.
  • Provided support for end-user connectivity issues and escalate complex problems when necessary.
  • Assisted in maintaining wireless networks and ensuring reliable access across all locations
  • Hands on experience in installation, administration, and testing of network servers operating system software, hubs, routers, switches, cabling, etc.

Intern Trainee

White Oval Technologies Private Limited
01.2020 - 05.2020
  • I used to learn design, test, and develop software to meet those needs and System software upgradation for customers.

Embedded Systems Wavetech Solutions
08.2016 - 09.2016
  • Developed and deployed embedded applications using microcontrollers like 8051, PIC, AVR, ARM, or Arduino.
  • Performed hardware debugging using tools like oscilloscopes, logic analyzers, and JTAG.

Education

Bachelor of Engineering - Electronics and Communications Engineering (ECE)

Anna University
Chennai, Tamil Nadu
01.2017

Higher Secondary School (Electronic) -

Evans Higher Secondary School Parasala
01.2013

Secondary School Leaving Certificate -

Thvimala Hridhaya School Viraly
01.2011

Skills

  • Provide 1st level product support service - perform resolving verious tasks, perform Request Fulfilment
  • Perform deployment tasks according to the client's requirements
  • Designed custom APIs using Nodejs/Express, Java/Spring Boot
  • Implemented authentication mechanisms such as OAuth 20, API keys, and JWT for secure API access
  • Worked with JSON and XML data formats for data exchange between services
  • Handled API rate limiting, error handling, and response validation to ensure performance and reliability
  • Hands on experience and workflow in ticketing system Jira , Rally And salesforce
  • Designed and managed relational databases using MySQL for scalable and efficient data storage
  • Wrote complex SQL queries, including JOIN, GROUP BY, HAVING, and subqueries for data retrieval and reporting
  • Used tools like phpMyAdmin, MySQL Workbench, or command-line interface for database management
  • Experience in use of Trello, teams, skype, slake, Outlook, excel, word, PPT Presentation and Office 365
  • Deployed and managed applications using AWS services such as EC2, S3, RDS, Lambda, and CloudFront
  • Managed MySQL/PostgreSQL databases using Amazon RDS, including backups, performance tuning, and security
  • Implemented CloudWatch for monitoring, logging, and alerting to ensure application uptime and performance
  • Set up VPC (Virtual Private Cloud) and security groups to ensure secure and isolated network environments
  • Configured and maintained EC2 instances for scalable and secure virtual server environments
  • Knowledge about C, HTML, CSS AND Java
  • Install, Configure the networks using products
  • Basic Knowledge about TCP/IP and IP configuration
  • Configured IP addresses (static and dynamic), subnet masks, gateways, and DNS settings on client and server machines
  • Handled NPI validation and integration for healthcare provider data in compliance with HIPAA standards
  • Worked with Entity IDs to uniquely identify organizations and maintain consistent mapping across systems
  • Managed port configurations, routing tables, and firewall rules for secure and optimized communication
  • Excellent organizational skills and pays attention to Details
  • Familiar with NAT (Network Address Translation) and PAT (Port Address Translation) concepts and implementation
  • Maintaining strong working relationships at all levels and providing a professional, accurate and timely service at all times

Websites

Accomplishments

  • Press Ganey Associates LLC Internal Transfer from ORM Executive - PSS Team to Associate Implementation Analyst In 2020 I joined as ORM Executive. But i got the oppertunity move to IMPLEMENTATION TEAM from April 2020 DECEMBER I have been worked as a Implementation specialist Awardee In monthly basis Several times I Received best performance award. Trainer to newbie Got hands on experience to explain the workflow to newbies.
  • LIRE Recording Studio, Trivandrum Percussionist (extra curricular activities) Art of arranging sounds in time to produce a composition through the elements of melody, harmony, rhythm, and timbre.

Certification

  • CCNA (CISCO CERTIFIED NETWORK ASSOCIATE) ROUTING AND SWITCHING IP 4 NETWORKERS BANGALORE FEB 2018
  • PASSPORT NO: U2365508 Nationality - INDIAN / DEC 2020 - DEC 2030 Surname DANAM LIVINGSTONE Given Name(s) JYOTHIS

LANGUAGES

ENGLISH
Advanced (C1)
German
Elementary (A2)
Hindi
Upper intermediate (B2)

Timeline

Implementation Specialist

Press Ganey Associates India Private Limited
01.2020 - 12.2024

Intern Trainee

White Oval Technologies Private Limited
01.2020 - 05.2020

Junior Network Engineer

IJB Cabling Construction
06.2017 - 12.2019

Embedded Systems Wavetech Solutions
08.2016 - 09.2016

Bachelor of Engineering - Electronics and Communications Engineering (ECE)

Anna University

Higher Secondary School (Electronic) -

Evans Higher Secondary School Parasala

Secondary School Leaving Certificate -

Thvimala Hridhaya School Viraly

LINK

LinkedIn :: www.linkedin.com/in/jyothis-danam-livingstone-273ab2371

Hobbies and Interests

HANDS ON GREAT INTEREST IN PLAYING MUSICAL INSTRUMENTS SUCH AS TABLA, DRUMS , DJEMBE, MRIDANGAM AND PIANO ETC FROM CHILDHOOD.

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