Kada Mohamed Lakhdar
Manager
Doha
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Sales Supervisor
Sunglass Hut
Doha
10.2022 - Current
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Promoted exceptional customer service by engaging clients on sales floor.
Manager
Oxygen Beach
Oran
03.2021 - 10.2021
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Owner/Operator
Allo Tacos
Oran
08.2020 - 03.2021
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Social Media Manager
Adverting Algerian Co.
Oran
08.2019 - 08.2020
- Designed and implemented social media strategies to align with business goals.
- Analyzed and reported social media and online marketing campaign results.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
Manager
Chépapa Coffee
Oran
12.2018 - 07.2019
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Google Ads. Certificate - Digital Marketing
Google Digital Garage
Fundamentals Of Digital Marketing 01.2023 - Current
E-Marketing Training Certificate - Digital Media
Al Nessrina School
OranBachelor Of Quantity Surveying - Construction Management
Vocational Training Center And Apprenticeship
Oran 09.2016 - 03.2019
Skills
Order management
Goals and performance
Sales team assistance
Budget and report writing
Systems and software programs
Store appearance and merchandise
Product and service sales
Operations
Sales expertise
Staff Management
Timeline
Google Ads. Certificate - Digital Marketing
Google Digital Garage
01.2023 - Current
Sales Supervisor
Sunglass Hut
10.2022 - Current
Manager
Oxygen Beach
03.2021 - 10.2021
Owner/Operator
Allo Tacos
08.2020 - 03.2021
Social Media Manager
Adverting Algerian Co.
08.2019 - 08.2020
Manager
Chépapa Coffee
12.2018 - 07.2019
Bachelor Of Quantity Surveying - Construction Management
Vocational Training Center And Apprenticeship
09.2016 - 03.2019
E-Marketing Training Certificate - Digital Media
Al Nessrina School