Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
Kaitlin Brown

Kaitlin Brown

Purchasing Assistant
Berlin

Summary

With over 15 years in operational roles, I specialize in connecting people and processes to optimize procurement, vendor management, and accurate financial record-keeping. Skilled in purchase order management, invoice reconciliation, and contract negotiation, I ensure smooth supply chain operations while maintaining budget compliance and thorough documentation. My collaborative approach, strong analytical mindset, and attention to detail support efficient workflows and strategic decision-making. Driven by clear communication and adaptability, I am ready to contribute to your team’s success by streamlining operational processes and building strong partnerships.

Overview

15
15
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Purchasing Assistant

Emp BIOTECH GmbH
05.2024 - Current
  • Create and manage purchase orders with accuracy, ensuring timely follow-up with suppliers to confirm receipt and delivery schedules
  • Monitor and coordinate shipment timelines, proactively managing deadlines and cancellation dates
  • Foster strong supplier relationships through consistent communication and transparent collaboration
  • Resolve discrepancies between purchase orders and invoices promptly, supporting accurate financial records and smooth workflows
  • Maintain organized and up-to-date records of purchases, pricing, and related documentation for audit and compliance purposes



Corporate Events and Executive Assistant

Klarna
01.2022 - 05.2022
  • Planned and managed corporate events—from new-hire conferences, travel bookings, and catering to exclusive parties for C-level executives and team-building retreats for teams—hosting up to 250 attendees
  • Coordinated complex travel arrangements and provided around-the-clock support to executives and team leads, ensuring smooth logistics and personalized assistance
  • Negotiated with vendors to secure high-quality catering, entertainment, and services while adhering to budget constraints
  • Delivered tailored entertainment experiences and supervised event execution, enhancing guest satisfaction and engagement
  • Built and maintained strong vendor relationships, securing favorable contract terms and reliable service delivery

Teamlead

Dolores
08.2016 - 12.2021
  • Led a diverse team of 8 in a busy Berlin restaurant, managing opening/closing procedures, cash reconciliation, and safety compliance
  • Ensured high productivity and smooth operations during peak hours
  • Delivered excellent customer service, building rapport and encouraging repeat business
  • Utilized effective communication and time management skills to maintain a positive and efficient work environment
  • Trained and coached team members to improve performance and maintain quality standards

Insurance Manager

American Fidelity Quality Assurance
05.2014 - 05.2016
  • Managed health and life insurance policies for teachers, police, and firefighters with precision and compliance
  • Delivered expert customer service by advising on coverage, processing payments, and managing account updates
  • Handled complex customer inquiries by accurately interpreting regulatory and insurance laws
  • Maintained meticulous records to support smooth interdepartmental operations and policy administration
  • Conducted staff performance evaluations, providing constructive feedback and fostering professional development

Customer Retention Specialist

TCIM Services
02.2010 - 02.2011
  • Resolved difficult customer complaints and led contract renewals, successfully rebuilding trust and keeping customers loyal while supporting revenue growth
  • Worked with sales teams to create special offers aimed at keeping important customers
  • Made sure services met quality and safety standards by following established guidelines
  • Kept up with industry changes and competitor moves to improve customer retention strategies

Education

Certificate - Financial Bookkeeping With DATEV, Xpert Businesses

Comhard GmbH
Berlin, Germany
05.2023 - 07.2023

Associates Degree - Applied Sciences with focus in Psychology

Oklahoma State University
Oklahoma City, OK, USA
05.2006 - 01.2008

Skills

Core Skills & Competencies:
Purchasing & Procurement Purchase Order Management Invoice Processing & Reconciliation Supplier & Vendor Coordination Order Tracking & Shipment Management Agreement Review & Compliance Monthly Reporting Data Entry (96 WPM) Office Administration Analytical Thinking Attention to Detail Time & Resource Management Project Planning Multi-industry Knowledge Communication & Interpersonal Skills Negotiation & Mediation Conflict Resolution & De-escalation Customer Service & Retention Leadership & Team Collaboration Adaptability

Software

Microsoft Office incl Excel, Word, Outlook, PowerPoint

Google Workspace

DATEV

SAP

Salesforce

Interests

Passionate about the humanities, nature, and healthy living, I enjoy exploring artistic pursuits and personal growth With an adventurous spirit, I embrace diverse cultures and actively engage in community projects focused on positive impact These interests reflect my commitment to a well-rounded lifestyle and inspire my professional approach I am eager to bring my background in operational support to project management roles within dynamic, collaborative environments that value innovation and continuous growth

Timeline

Purchasing Assistant

Emp BIOTECH GmbH
05.2024 - Current

Certificate - Financial Bookkeeping With DATEV, Xpert Businesses

Comhard GmbH
05.2023 - 07.2023

Corporate Events and Executive Assistant

Klarna
01.2022 - 05.2022

Teamlead

Dolores
08.2016 - 12.2021

Insurance Manager

American Fidelity Quality Assurance
05.2014 - 05.2016

Customer Retention Specialist

TCIM Services
02.2010 - 02.2011

Associates Degree - Applied Sciences with focus in Psychology

Oklahoma State University
05.2006 - 01.2008
Kaitlin BrownPurchasing Assistant