Kaleb Rolph

Experienced Support Specialist in IT and Customer B2B and B2C environments, bringing a culmination of four years of quality performance in customer support supervisory roles. Skilled in collaborating and training team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results in mind. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.