KAREN IBARRA
New Castle
Summary
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable in areas of regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
12
12
years of professional experience
Work History
Office Manager
Family Dental Center
2019.04 - 2026.07
- Provided leadership, insight, and mentoring to newly hired employees.
- Oversee the dental office team.
- Delegated work to staff, setting priorities and goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Manage clinical workflow, and ensure team members are able to complete their responsibilities each day.
- Run monthly claims reports for the efficiency of payments as well as work with RCM team for streamline process.
- Manage billing and insurance claims, manage office budget, and analyze financial reports.
- Ensuring compliance with health regulations.
Lead Dental Assistant
Christiana Dental Spa
2014.04 - 2019.04
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Ensured that all necessary supplies were available for each procedure.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Performed In Office Whitening treatments to qualified candidates as well post operative instructions.
Education
Dental Assistant Certificate - Front Office / Chairside Assisting
Kaplan University
Bryn Mawr, PA2013-06
Skills
- Policy and procedure modifications
- Data inputting
- Documentation and control
- Office administration
- Workflow optimization
- Resource allocation
- Experience in various dental software, such as Dentrix Ascend, Open Dental, Eaglesoft, and Curve Dental
Timeline
Office Manager
Family Dental Center
2019.04 - 2026.07
Lead Dental Assistant
Christiana Dental Spa
2014.04 - 2019.04
Dental Assistant Certificate - Front Office / Chairside Assisting
Kaplan University