Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Owens

Dover,Delaware

Summary

Dynamic operations supervisor with a proven track record at DHL Supply Chain, excelling in process improvement and team development. Skilled in inventory control and employee motivation, I successfully implemented strategies that enhanced productivity and reduced delays, fostering a culture of safety and compliance. Committed to driving operational excellence and team success.

Overview

2027
2027
years of professional experience

Work History

Diel

Redners
Camden, DE
02.2002 - 07.2015
  • Slice lunch meat, stock shelves wait on customers
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

Deli Clerk

Safeway
Dover, DE
08.2005 - 09.2005

Slice lunch meat, stock shelves.Wait on customers

  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated deli equipment, ensuring compliance with safety and sanitation standards.
  • Maintained product displays and inventory levels for optimal customer access.
  • Collaborated with team members to streamline deli operations and improve service delivery.
  • Trained new staff on procedures and best practices for food handling and safety compliance.
  • Resolved customer complaints effectively, contributing to improved satisfaction ratings.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.

Forklift Operator

Playtex
Claire St Dover De
05.1983 - 05.2001

Go to the warehouse, pick up material deliberate to the lines

  • Operated forklifts to transport goods efficiently within warehouse environment.
  • Maintained organized inventory through effective use of warehouse management systems.
  • Monitored stock levels and reported discrepancies to management for timely resolution.
  • Implemented best practices for material handling, improving workflow and reducing downtime.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Transported goods between warehouse locations according to shipment and storage needs.

Mezzanine Sorter

Playtex
05.1983 - 05.2000

Checked orders as they come upstairs. Fix the orders pick the orders

  • Inspected items for quality assurance and adherence to safety standards.
  • Collaborated with team members to streamline sorting processes and improve workflow.
  • Assisted in training new employees on sorting techniques and equipment usage.
  • Identified discrepancies in inventory and reported issues for resolution.
  • Participated in regular safety meetings, contributing suggestions for process improvements.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Followed company policies and procedures to produce consistent work results.
  • Utilized sorting systems to sort items fast and accurately.

Supervisor

DHL Supply Chain
  • Oversaw daily operations, ensuring compliance with safety protocols and company standards.
  • Mentored team members to enhance productivity and foster skill development.
  • Implemented process improvements that streamlined workflows and reduced operational delays.
  • Coordinated inventory management, optimizing stock levels to meet demand efficiently.
  • Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
  • Facilitated training programs focused on safety procedures and equipment handling best practices.

Forklift Operator

DHL Supply Chain
  • Oversaw daily operations, ensuring compliance with safety protocols and company standards.
  • Mentored team members to enhance productivity and foster skill development.
  • Implemented process improvements that streamlined workflows and reduced operational delays.
  • Coordinated inventory management, optimizing stock levels to meet demand efficiently.
  • Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
  • Facilitated training programs focused on safety procedures and equipment handling best practices.
  • Operated forklifts to transport goods efficiently within warehouse environment.
  • Conducted regular safety inspections on equipment to ensure compliance with safety standards.
  • Loaded and unloaded shipments accurately, minimizing damage and maximizing efficiency.
  • Maintained organized inventory through effective use of warehouse management systems.
  • Collaborated with team members to streamline processes and enhance overall productivity.
  • Assisted in training new staff on safe forklift operation and warehouse protocols.
  • Monitored stock levels and reported discrepancies to management for timely resolution.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Minimized product damage through careful maneuvering and transporting of fragile items.

Forklift Operator Trainer

DHL Supply Chain
12.2015 - Current
  • Operated forklifts to transport goods within warehouse efficiently.
  • Loaded and unloaded shipments accurately, ensuring proper handling of materials.
  • Assisted in inventory management by organizing stock and maintaining accurate records.
  • Trained new staff on safe forklift operation and warehouse procedures.
  • Monitored equipment performance, reporting issues promptly for timely maintenance actions.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Education

High School Diploma -

LAKE Forest
Felton, DE
06.1980

General Studies

Caesar Rodney
Camden, DE
09.1981

Skills

Training and mentoring

Goal oriented

Staff management

Customer service

Attention to detail

Employee motivation

Decision-making

Complex Problem-solving

Strategic planning

Inventory control

Staff development

Staff discipline

Team building

Analytical thinking

Processes and procedures

Operations management

Process improvement

Process monitoring and improvement

Relationship building

Project management

Schedule development

Policy enforcement

Project planning

Conflict resolution

Inventory oversight

Safety protocols

Coaching and mentoring

Quality control

Timeline

Forklift Operator Trainer

DHL Supply Chain
12.2015 - Current

Deli Clerk

Safeway
08.2005 - 09.2005

Diel

Redners
02.2002 - 07.2015

Forklift Operator

Playtex
05.1983 - 05.2001

Mezzanine Sorter

Playtex
05.1983 - 05.2000

General Studies

Caesar Rodney

Supervisor

DHL Supply Chain

Forklift Operator

DHL Supply Chain

High School Diploma -

LAKE Forest
Karen Owens