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KARIM IBRAHIM
Product Manager
Berlin
Summary
Forward-thinking product manager with a proactive mindset with 6 years of experience building and scaling SaaS products. Led teams to achieve a 40% Increase in customer retention and 30% reduction in churn. Passionate about understanding customers and delivering intuitive experiences.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Product Manager
WorkMotion
Berlin
02.2021 - Current
- Drove 30% ARR growth and 40% higher customer satisfaction through scalable, global freelancer onboarding automation and creating new revenue stream
- Cut invoicing costs by 50% while boosting accuracy by 80% via building payroll process engine and invoice automation
- Grew revenue by 20% and reduced churn by 30% by optimizing user access controls and permissions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
Technical Product Manager
Smart Guide LTD
London
06.2019 - 10.2020
- Expanded e-commerce revenue by 15% and profitability 10% by improving customer experience and personalization
- Accelerated product development by 30% through redesigning architecture for speed and scalability
- Increased business application delivery velocity by 20% via optimized workflows, automation and API-based design.
- Conducted quality assurance to verify accuracy of data used in IT projects.
Technical Product owner
Amanah Technologia
Kuwait
04.2017 - 06.2019
- Collaborated on Lunching web platform and mobile app enabling patients to easily book doctor appointments online.
- Reduced appointment booking errors 30% by integrating validation checks into booking platform
- Improved scheduling efficiency by building user-friendly doctor calendar dashboard
Junior Software Developer
Amanah Technologia
kuwait
06.2015 - 03.2017
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Discussed issues with team members to provide resolution and apply best practices.
- Designed customized solutions for proposals to potential customers.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Education
Bachelor of Science - Businness And Engineering
Technische Hochschule Würzburg-Schweinfurt
Schweinfurt, GermanyBachelor of Science - Civil Engineering
University of Alexandria Faculty of Engineering
Alexandria, EgyptSkills
Product Management
Design Thinking
LeadershipAdaptabilityCommunication SkillsData AnalysisTime Management
Market Research
User Research
Backlog Prioritizations
Strategic planning
Project Management
Timeline
Product Manager
WorkMotion
02.2021 - Current
Technical Product Manager
Smart Guide LTD
06.2019 - 10.2020
Technical Product owner
Amanah Technologia
04.2017 - 06.2019
Junior Software Developer
Amanah Technologia
06.2015 - 03.2017
Bachelor of Science - Businness And Engineering
Technische Hochschule Würzburg-Schweinfurt
Bachelor of Science - Civil Engineering
University of Alexandria Faculty of Engineering
Software
Robotics
Chess
Running