Karlea Jackson
Dover,DE
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Officer
Bayhealth Medical Group
09.2025 - Current
- Monitored and controlled access to restricted areas to ensure safety and compliance with security protocols.
- Conducted regular patrols of the facility to identify and address potential security threats or safety hazards.
- Responded to alarms and emergency situations promptly, ensuring the safety of staff and visitors.
- Documented incidents and prepared detailed reports to maintain accurate records of security activities.
Armed Special Police Officer
American Eagle Protective Services
06.2018 - 09.2025
- Armed Special Police Officer at the Department of Agriculture. Ensured the safety of all visitors and staff
- Utilized surveillance equipment to monitor premises, ensuring immediate response to any suspicious activity.
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Monitor CCTV cameras from security control center
Armed Special Police Officer
Centerra Group LLC
03.2017 - 06.2018
- Armed Special Police Officer at the United States Holocaust Museum.
- Help to ensure a safe environment for museum employees and visitors and to safeguard the fine art and equipment by protecting the museum from all types of threats such as theft, fire or any other type of danger.
- Responsible for dispatching patrol and/or communicating to the Police Department, to issues on property.
- Responsible for monitoring CCTV cameras and controlling access to certain exhibitions in the museum.
- Patrol assigned area in search for any suspicious activity or anything unusual.
- Solving problems and making decisions in an expeditious manner.
- Dispatch personnel and proper resources to emergency location, while maintaining radio contact with officers and supervisors.
Diplomatic Security Assistant
Inter-Con Security
03.2015 - 12.2016
- Diplomatic Security Assistant at the Department of State Duties: Using observation and decision making skills to protect the security of the United States Department of State by monitoring visitor activity and watching for suspicious behavior.
- Granting access by issuing badge for escort required or non escort required persons.
- Handling emergency situations by contacting the appropriate authorities.
- Using clerical skills by answering the telephone and transferring calls.
- Controlling radio activity.
- Collaborated with law enforcement agencies during investigations and emergency situations, providing critical information and support.
- Monitored and analyzed surveillance footage to identify potential security threats and ensure a safe environment.
Correctional Officer
George W Hill Correctional Facility
08.2009 - 03.2015
- Provided care, custody and control of all inmates.
- Enforced rules and keeping order with in the facility.
- Monitor activity of inmates to oversee the health and safety of all inmates and staff.
- Search inmates and cells for contraband and write incident reports when necessary.
- Monitoring CCTV cameras from control rooms and the command center.
- Granting Access to inmates and visitors by watching the cameras.
- Implemented de-escalation techniques during confrontations to maintain order and minimize the risk of violence.
- Conducted routine inspections of inmate housing units to ensure compliance with safety and security protocols.
- Monitored inmate activities during recreational periods to prevent disturbances and uphold facility regulations.
Education
Associate's Degree - Criminal Justice
ITT-Technical Institute
King Of Prussia, PA08.2009
High School - undefined
Edward Bok Technical High School
Philadelphia, PA06.2005
Certification
Armed Guard Card
Basic Life Support
Timeline
Security Officer
Bayhealth Medical Group
09.2025 - Current
Armed Special Police Officer
American Eagle Protective Services
06.2018 - 09.2025
Armed Special Police Officer
Centerra Group LLC
03.2017 - 06.2018
Diplomatic Security Assistant
Inter-Con Security
03.2015 - 12.2016
Correctional Officer
George W Hill Correctional Facility
08.2009 - 03.2015
High School - undefined
Edward Bok Technical High School
Associate's Degree - Criminal Justice
ITT-Technical Institute