Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Karlyn Schuler

Middletown

Summary

Upbeat and dependable service professional with 5+ years of experience in customer-facing roles, including bartending, serving, and customer service. Thrives in fast-paced environments and brings strong teamwork, communication, and multitasking skills. Eager to bring positive energy and excellent service to the Starbucks team.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Standard Distributing
New Castle
09.2021 - Current
  • Delivered prompt, friendly service and effective product support.
  • Trained new staff while ensuring accurate record-keeping.
  • Resolved customer concerns efficiently and processed orders accurately.
  • Demonstrated excellent multitasking skills when preparing multiple orders simultaneously.

Banquet Server/ Bartender

The Grille at Back Creek
Middletown
05.2018 - 10.2021
  • Provided high-volume service during events and dining hours.
  • Maintained clean, welcoming environment for guests.
  • Facilitated effective communication between guests and kitchen staff.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Bartender

Links at St. Anne's
Middletown
06.2020 - 08.2021
  • Prepared and served drinks with accuracy and speed while conversing with guests.
  • Processed payments accurately and efficiently with POS system.
  • Upsold items to increase sales and improve customer experience.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Hostess

Grotto Pizza
Middletown
06.2016 - 06.2017
  • Greeted guests, managed seating, and processed orders.
  • Provided prompt and courteous service in a fast-paced setting.
  • Assisted in training new host staff on procedures and customer service standards.

Education

High School Diploma -

MOT Charter High School
Middletown, DE
06.2018

Associate of Arts - Human Services

Delaware Technical Community College
Wilmington, DE

Skills

  • Customer Service & Hospitality
  • Cash Handling & POS Systems
  • Fast-Paced Multitasking
  • Beverage Preparation
  • Team Collaboration
  • Cleanliness & Food Safety
  • Conflict Resolution
  • Communication & Active Listening

Additional Information

Special Olympics • Homeless Shelter Support • Table of Plenty Outreach (Internship in client services & marketing)

References

References available upon request.

Timeline

Customer Service Representative

Standard Distributing
09.2021 - Current

Bartender

Links at St. Anne's
06.2020 - 08.2021

Banquet Server/ Bartender

The Grille at Back Creek
05.2018 - 10.2021

Hostess

Grotto Pizza
06.2016 - 06.2017

High School Diploma -

MOT Charter High School

Associate of Arts - Human Services

Delaware Technical Community College

Similar Profiles

CREATE PROFILE
Karlyn Schuler