Karthick Raghupathy Muthuvel
Director Operations
Summary
To get hold of a challenging career with an organization utilizing the chance to offer proven and developing skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Director - Operations
EKAA HRIM Earth Resources Management Inc
Georgetown, DE
07.2023 - Current
- Spearheaded cost reduction initiatives through effective negotiation strategies and identification of alternative sources of supply.
- Developed comprehensive logistics plans to ensure timely delivery of materials, minimizing production downtime.
- Collaborated closely with Production Planners to ensure material availability for scheduled production runs, avoiding risk of costly delays.
- Ensured compliance with industry regulations and company policies in all aspects of materials handling and storage practices.
- Improved supplier performance by conducting regular reviews, addressing issues proactively, and fostering collaboration.
- Increased accuracy of inventory records with regular audits, resulting in better stock control and reduced waste.
- Coordinated transportation activities effectively to expedite deliveries while minimizing costs associated with freight charges.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Tracked orders and notified customers of status or potential delays through dedicated team
- Streamlined docking procedures for quicker turnaround times at ports, reducing idle time and increasing productivity.
- Implemented preventive maintenance schedules for all onboard equipment, extending service life and improving reliability during operations.
- Ensured timely delivery of cargo by closely monitoring weather patterns and adjusting travel plans accordingly.
- Managed inventory efficiently, ensuring adequate supplies were on board for each voyage without overstocking or running out of essentials.
- Maintained high safety standards, conducting regular equipment inspections
- Planned routes and travel speeds to meet scheduling and delivery goals.
- Streamlined operational processes by identifying inefficiencies and implementing best practices
Director - Sales
Texila American University, Zambia
05.2018 - 07.2023
- Championed programs within region to improvise student recruitment
- Strategically analyzed and executed scholarships under names of Influencer's
- Expanded regional presence by researching potential markets, developing strategic partnerships
- Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Promoted culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Developed promotional plans to complement national sales initiatives.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Spearheaded market expansion plans for senior leadership.
- Developed brand expansion initiatives across sales, marketing, and advertising campaigns.
- Optimized team performance with newly implemented sales procedures.
Regional Manager - Sales, Marketing & Operations
Texila Education Management Services LLC, USA
04.2017 - 05.2018
- Identifying Programs showcasing unique value propositions tailored to prospective needs.
- Collaborated with product development teams to provide valuable customer insights, driving continuous improvement efforts and enhancing overall offerings to meet market demands.
- Expanded regional presence by researching potential markets, developing strategic partnerships.
Regional Manager - Sales & Marketing
Texila American University, Guyana
11.2014 - 03.2017
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Implemented cost-cutting measures across region that led to significant savings without compromising service quality or employee satisfaction.
- Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Assistant Regional Manager - Sales & Marketing
Sakshi Educational Consulting Private Limited
11.2012 - 11.2014
- Initiated cross-functional collaboration among different departments leading to successful completion of organization-wide projects on time.
- Improved customer satisfaction rates by implementing responsive protocols addressing concerns quickly and efficiently.
- Boosted employee morale through regular feedback sessions and opportunities for professional growth.
- Collaborated with other departments to create cohesive business plans that aligned with company objectives.
- Managed team of sales representatives for optimal productivity and efficiency in regions handled
Junior Logistics Executive
CEVA Logistics, HCL
08.2012 - 11.2012
- Improved shipment tracking capabilities by integrating advanced technology solutions into existing logistics processes.
- Conducted regular audits of logistics operations, identifying areas for improvement and implementing corrective actions as needed.
Education
Bachelor of Engineering - Computer Science
KTVR Knowledge Park For Engineering And Technology
India 03.2008 - 04.2012
HSC (MATRIC) -
Siwalik Matric Higher Secondary School
India 03.2006 - 03.2008
SSLC (MATRIC) -
Siwalik Matric Higher Secondary School
India 03.2005 - 03.2006
Skills
Problem-solving abilities
Business Analysis
Performance Improvement
Data Management and Analysis
Employee Development
Sales Tracking
Customer Retention
Customer Service Management
Business Growth Initiatives
Marketing Strategies
Product Development
Performance Evaluation and Monitoring
Problem-solving abilities
Operating Systems
Windows
Projects
Prevention of Hacking in Wireless Sensor Networks using Dynamic Routing Algorithm
Timeline
Director - Operations
EKAA HRIM Earth Resources Management Inc
07.2023 - Current
Director - Sales
Texila American University, Zambia
05.2018 - 07.2023
Regional Manager - Sales, Marketing & Operations
Texila Education Management Services LLC, USA
04.2017 - 05.2018
Regional Manager - Sales & Marketing
Texila American University, Guyana
11.2014 - 03.2017
Assistant Regional Manager - Sales & Marketing
Sakshi Educational Consulting Private Limited
11.2012 - 11.2014
Junior Logistics Executive
CEVA Logistics, HCL
08.2012 - 11.2012
Bachelor of Engineering - Computer Science
KTVR Knowledge Park For Engineering And Technology
03.2008 - 04.2012
HSC (MATRIC) -
Siwalik Matric Higher Secondary School
03.2006 - 03.2008
SSLC (MATRIC) -
Siwalik Matric Higher Secondary School
03.2005 - 03.2006