Compassionate and Results-Driven Medical Assistant with a solid foundation in patient advocacy and clinical documentation. Known for positive collaboration, reliability and training new staff to enhance efficiency and patient outcomes.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Christiana Care Health System
Chadds Ford, PA
12.2021 - Current
Executed vital sign assessments and meticulously documented medical histories in electronic health records.
Facilitated collaboration with healthcare teams to optimize patient care coordination and follow-up appointment scheduling.
Supported patient intake and registration operations to optimize overall workflow efficiency.
Maintained examination rooms to uphold safety standards and enhance patient experience.
Collected and documented client medical history, including medication information, symptoms, and allergies.
Supported surgical operations by ensuring operating room readiness and maintaining instrument sterility.
Oversaw the administration of vaccines, adhering to safety protocols for adult and pediatric patients.
Conducted EKGs alongside diagnostic testing for COVID-19, flu, and rapid strep to support effective patient care.
Established expertise in managing prior authorizations for medications and patient referrals.
Waitress
Big Fish Grill
720 Justison Street
01.2018 - 12.2021
Provided exceptional customer service, ensuring a positive dining experience for all guests.
Managed maximum number of tables efficiently, prioritizing guest needs during peak hours.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Assisted in training new staff on menu items and service protocols.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Certified Medical Assistant (CMA Program) - Medical Assistant
Delaware Technical Community College
DE
12-2021
Skills
Patient scheduling
Vaccine administration
Clinical documentation
Patient advocacy
Maintain EHR database
Specimen processing
Medical terminology knowledge
Collaborative healthcare team
Procedure assistance
Medical staff training
Compassionate caregiver
HIPAA compliance
Always learning more with the constant healthcare changes
Strong communication skills
Continuous professional development
Timeline
Medical Assistant
Christiana Care Health System
12.2021 - Current
Waitress
Big Fish Grill
01.2018 - 12.2021
Certified Medical Assistant (CMA Program) - Medical Assistant