Kawthar Bensamka

Scope of my activity : Europe, UK, USA, Canada, North Africa

• Prepared, negotiated and closed long-term contracts with new partners in assigned territories.
• Managed existing accounts to retain and cultivate strong relationships with key decision makers, support financial growth and improve technical implementations.
• Developed customized solutions for partners based on deep understanding of both, their unique needs and our internal Business Operations & IT forces.
• Conducted comprehensive analysis of Data in reports to identify emerging trends, potential areas of expansion in assigned territories and competitors activities.
• Developed new earning type of commercial contracts and established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
• Collaborated closely with marketing team to develop targeted campaigns that generated high-quality leads for sales pipeline.
• Maximized conversion rates by eliminating inefficiencies in existing processes.
• Trained Country Managers team in effective sales techniques, fostering high-performance culture within company.
• Liaised with Business Operations, Marketing, IT, Content and Management teams to develop solutions and accomplish shared objectives.
• Collaborated cross-functionally with teams in other countries to maintain consistent message and experience.

• Managed life cycle of sales orders and identified new improvement opportunities.
• Acquired new B2B customers, drove negotiations and closed deals.
• Managed existing accounts and nurtured strong relationships.
• Handled after-sales services and settled complaints.
• Participated in hiring and training processes of new members in customer service team.
• Planned marketing campaigns.
• Collaborated with company branches abroad (in India and China).
• Exceeded yearly performance target by 50%.

• Promoted business at international exhibitions.
• Created database of client's information and accounts.
• Prospected new clients and maintained regular communication with existing ones, fostering relationship-building efforts.
• Created Website Content.

• Promoted University Double Degree Program at international universities.
• Assisted new foreign students with administrative procedures to settle in.

• Processed payments and documents such as invoices, journal and balance statements.
• Verified items billed against items ordered and reconciled differences.
• Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
• Facilitated smooth audits by maintaining organized and clean records and providing necessary documentation to auditors.

• Supervised operations of Press & Media Unit during African Nations Championship 2018.

• Assisted in execution of Marketing plans.
• Tracked campaigns performance using internal analytical tools and reported results.

• Prepared and processed export documents.
• Developed strong relationships with vendors, suppliers, partners, resulting in reliable support services that contributed to smooth operations within company.
• Coordinated daily schedules, arranging meetings, and organizing travel arrangements for CEO.