Kay George
Brisbane
Summary
Personable and results-driven individual with strong ability to build and maintain professional relationships. Possesses in-depth understanding of client management and sales strategies, with expertise in negotiation and communication. Committed to driving client success and fostering long-term business growth.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Allianz Partners
12.2022 - Current
- Honed skills in account management, business development, and client retention
- Successfully expanded the client base by 170% and increased revenue by 100% within a year of obtaining the role
- Proficient in leveraging CRM systems to track client interactions and identify growth opportunities
- Ability to understand the nuanced needs of clients
- Excel in providing customized solutions that align with business objectives while ensuring compliance with industry regulations and standards
- Proactive approach to identifying potential risks and offering pre-emptive solutions
- Thrives in fast-paced environments where adaptability and problem-solving skills are paramount
Manager - Procure to Pay
Allianz Partners
05.2022 - 12.2022
- Build and maintain strong relationships through regular contact with partners to ensure satisfaction in product offerings, claims management, and support services.
- Meet targets through product and market insights, upselling products, understanding clients and partners.
- Provide product and sales training to partners.
- Ensure quarterly and yearly reviews are conducted with partners in line with company review calendar.
Senior Accounts Assistant
Translational Research Institute (TRI)
02.2022 - 05.2022
- Served as a valuable resource within the finance department, training junior staff members on best practices in accounting procedures.
- Collaborated with cross-functional teams to improve internal financial processes and enhance overall efficiency within the organization.
- Boosted financial transparency with precise generation of monthly reports for management review.
Accounts Team Lead
The Star Entertainment Group
04.2019 - 02.2022
- Mentored junior team members, fostering professional growth and development within the department.
- Streamlined internal processes for increased efficiency in handling client needs and inquiries.
- Introduced innovative approaches to account management that increased overall productivity and effectiveness within the team.
- Developed strong partnerships with key stakeholders, promoting collaboration and successful project completion.
Education
Bachelor of Education -
Auckland University of Technology
Auckland, New ZealandSkills
- Account management
- Business development
- Client retention
- Strategic analysis
- Customized solutions
- Compliance with industry regulations
- Risk identification and management
- Adaptability
- Client relationship building
- Key account management
- Relationship selling
- Sales lifecycle management
Timeline
Key Account Manager
Allianz Partners
12.2022 - Current
Manager - Procure to Pay
Allianz Partners
05.2022 - 12.2022
Senior Accounts Assistant
Translational Research Institute (TRI)
02.2022 - 05.2022
Accounts Team Lead
The Star Entertainment Group
04.2019 - 02.2022
Bachelor of Education -
Auckland University of Technology
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