· 20+ years of hands-on experience in Finance services as customer service, facility Dep officer, letter of credit officer, Cashier with a proven ability to communicate confidently and effectively with people.
· Excellent organizational skills and able to prioritize when faced with multiple tasks.
· Good problem-solving skills sufficient to analyze problems and develop and recommend alternatives or solutions.
· Good interpersonal skills including the ability to establish and maintain good working relationships both internally and externally.
· Above average written and verbal communication skills.
· Excellent team player who is highly capable to work independently.
· Proficient in the use of Adobe Acrobat and Microsoft Office software packages including Word, Excel and PowerPoint.
· Handle of Import-Export L/Cs, shipping documents and guarantees.
· Handle various areas of trade service functions including checking of documents, handling bill negotiations, processing and advising of documentary credit.
· Check draft L/Cs, finalize L/C after clarifications with customers.
· Confirmation under Letters of Credit followed by discounting/negotiation of documents.
· Excellent knowledge with import activities such as preparing import L/C, transferable L/C, back-to-back L/C and other import related matters.
· Ensure that all transaction processing is in compliance with regulatory and bank’s policies, procedures and standards with prompt intervention to resolve problems / concern areas.
· Prepare and process financial documents such as bills, receipts, and invoices.
· Update and maintain the database, financial records, and filing in the system.
· Track and monitor financial transactions.
· Review financial records, documents, and information to ensure their accuracy.
· Perform account reconciliations and audits.
· Comply financial spreadsheets, reports, statements, and other documents, as needed.
· Provide customer service by answer questions and resolve queries and issues.
· Ensure that the financial office supplies are maintained.
· Assist with administrative tasks such as filling out forms, answer phone calls and emails.
· Review facilities requests and forward it to the Manager.
· Assess clients’ financial status.
· Evaluate creditworthiness and risks.
· Contact clients to gather financial data and documentation.
· Prepare customer facility proposals and send it to the central committee for approval.
· Set using payment plans.
· Maintain updated records of facilities applications.
· Monitor progress of existing facilities.
· Receive client property documents and process of valuation.
· Collect all security documents such as guarantee and undertaking letter and blank cheque.
· Cash Handling.
· Responsible for cash & checking deposits.
· Petty cash & place orders for inventory.
· Approve overrides.
· Assist in the training of new cashiers,
· Monitor cash limits, making supervisory decisions.
· Open and close Saving and Current Account.
· Provide ATM card, Cheque Books and internet banking.
German