Kaylee Brown
Magnolia
Summary
Dynamic and dedicated professional with experience as a Sonic Carhop at Sonics Drive In, excelling in customer service and cash handling. Known for strong communication skills and a commitment to guest satisfaction, I effectively trained new staff and maintained a clean, organized environment, ensuring prompt and friendly service.
Overview
2
2
years of professional experience
Work History
Sonic Carhop
Sonics Drive In
04.2022 - 04.2024
- Delivered food and beverages to customers efficiently
- Assisted in training new carhops on service protocols and operational standards.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Maintained cleanliness and organization of dining area and service stations.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
Education
Human Biology
NC State University
Raleigh05-2028
Skills
- Good communication
- Drive-thru experience
- Flexible schedule
- Strong work ethic
- Guest satisfaction
- Promptness and punctuality
- Phone etiquette
- Cleanliness
- Friendly attitude
- Excellent customer service
Languages
German
Native or Bilingual
Timeline
Sonic Carhop
Sonics Drive In
04.2022 - 04.2024
Human Biology
NC State University
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