Keisha Kamara
Wilmington
Summary
Certified Scrum Master with extensive experience in Agile project management, business analysis, and data analytics across tech, e-commerce, and media industries. Proven ability to lead cross-functional teams, optimize workflows, and deliver high-quality results. Seeking a remote Scrum Master role to leverage expertise in Agile frameworks and stakeholder collaboration to drive team success and organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scrum Master
Urban Outfitters, Inc.
05.2022 - Current
- Facilitated Scrum ceremonies (sprint planning, stand-ups, and retrospectives) to drive on-time delivery of e-commerce platform enhancements.
- Collaborated with development teams to optimize site performance, increasing load speed by 18%.
- Partnered with Product Owners to create and maintain a prioritized backlog, ensuring alignment with business objectives.
- Monitored sprint progress using JIRA, resolving blockers to maintain velocity.
- Improved communication between cross-functional teams, reducing sprint cycle time by 12%.
Business Analyst
Guru
03.2021 - 04.2022
- Worked closely with engineering teams to define and document user stories for AI-driven knowledge management solutions.
- Conducted stakeholder interviews to gather requirements and translate them into technical specifications.
- Analyzed product usage data to identify insights, leading to a 20% improvement in user retention metrics.
- Facilitated sprint reviews and retrospectives to improve team collaboration and iterative development.
- Enhanced team reporting dashboards using Tableau to track sprint progress and identify bottlenecks.
Data Analyst
Comcast
06.2018 - 03.2021
- Provided data-driven insights to improve the performance of customer-facing technology initiatives.
- Designed and maintained Tableau dashboards to support executive decision-making processes.
- Collaborated with Agile teams to refine requirements and deliver data analytics solutions on schedule.
- Automated data extraction processes, reducing manual effort by 25%.
- Contributed to strategic planning for tech initiatives, increasing project ROI by 15%.
Business Analyst Intern
Delaware County Community College
06.2016 - 07.2018
- Assisted in documenting functional and non-functional requirements for internal software solutions.
- Supported Agile teams by tracking project milestones and updating stakeholders on progress.
- Conducted data analysis to identify trends and recommend process improvements.
- Created visual documentation, including process flowcharts and user manuals.
Education
Associate of Business Administration - Business Administration
Delaware County Community College
Media, PASkills
- Agile Project Management (Scrum & Kanban)
- Product Backlog Management
- Business Process Optimization
- Stakeholder Communication
- Data Analysis & Reporting
- Sprint Planning & Facilitation
- Tools: JIRA, Confluence, Trello, Tableau
- Risk & Change Management
Certification
- CSM - Certified Scrum Master
Timeline
Scrum Master
Urban Outfitters, Inc.
05.2022 - Current
Business Analyst
Guru
03.2021 - 04.2022
Data Analyst
Comcast
06.2018 - 03.2021
Business Analyst Intern
Delaware County Community College
06.2016 - 07.2018
- CSM - Certified Scrum Master
Associate of Business Administration - Business Administration
Delaware County Community College
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