Kenneth Zell Jr.
Middletown
Summary
5x performing salesman of the month as well as 2x performing salesman of the cycle with expertise in customer service, cash handling accuracy and proven ability to enhance operational workflow to foster customer engagement.
Overview
6
6
years of professional experience
Work History
Sales Associate
Breakthru Beverage
Middletown, DE
06.2023 - Current
- Facilitates efficient sales order management through BBG Orders applications to enhance operational workflow.
- Guides customers through the sales process for both new and existing orders, ensuring a seamless experience.
- Performs in-person visits to customers to ensure accurate and timely order submissions.
- Organizes products inside accounts to help optimize sales outcomes
- Develops and installs promotional signage featuring pricing to effectively advertise multiple brands.
Assistant Store Manager
Kreston Liquors
Middletown, DE
06.2022 - 06.2023
- Performed carry-outs of merchandise for customers
- Managed payment collection methods, including cash, check, and credit card, to maintain efficient transaction flow.
- Stocked and curated craft beer displays, ensuring optimal product visibility.
- Managed store operations by opening and closing premises at the beginning and end of shifts.
- Reviewed and validated identification to confirm proof of age for service eligibility.
Craft Beer Sales Representative
Otherside Beverage
Greenwood, DE
03.2020 - 06.2022
- Organized and implemented taste sampling events across several liquor store locations to drive product engagement.
- Analyzed market trends and showcased new beer sales opportunities to clients spanning a broad geographical landscape.
- Coordinated client communications to confirm product deliveries, maintaining high service standards.
- Designed and implemented personalized sales routes to optimize revenue generation.
Education
High School Diploma -
St. Marks High School
Wilmington, DE05.2006
Skills
- 20 years of Customer service experience
- Effective team and solo contributions
- Organizational time strategies
- Effective troubleshooting skills
- Cash handling accuracy
- Sales expertise
- Market-driven sales execution
Timeline
Sales Associate
Breakthru Beverage
06.2023 - Current
Assistant Store Manager
Kreston Liquors
06.2022 - 06.2023
Craft Beer Sales Representative
Otherside Beverage
03.2020 - 06.2022
High School Diploma -
St. Marks High School