Provides official/personal mail service in accordance with DoD 4525.6-, DoD Postal Manual, DoDM 4525.- 8_AFMAN 33-306, DoD Official Mail Manual, DODI 4525.9, DoD Military Postal Service, and AFMAN 33-365, DoD Official Mail Management
Adheres to procedures that are prescribed for control of special communications both incoming and outgoing
Processes and organizes incoming mail for distribution to appropriate departments
Labels packages with clear, correct information to reduce mailing errors
Tracks outgoing mail to provide accurate customer updates
Sorts and places mail into mailboxes and post office boxes with high levels of accuracy
Assists with implementing new mailroom systems and training staff to improve operations
Performs clerical work related to processing of incoming and outgoing of accountable mail and/or systematic arrangement of records for storage or reference purposes
Store Sales Checker/GS3
Ramstein Commissary
01.2022 - 12.2022
Operated Electronic Point of Sale (EPOS) cash register coupled to scanning system and scale and/or stand-alone register system to record unit prices, proper accounts, purchase totals, surcharge and change
Scanned items or entered proper Look-Up Code for random weight or scaled items such as produce
Received and verified change fund and checks register
Responsible for answering questions and complaints of customers or refer to supervisor
Performed other related duties such as pricing, stocking merchandise and cleaning.
Teller (In Training) GS3
Ramstein Commissary
01.2022 - 12.2022
Prepared change orders and issue daily change funds to the cash register operators
Received and verified sales receipts and monies collected from sales store checkers, sort money by denomination, verifies amount, and annotate cashiers' cash receipts
Totaled cash in each drawer and compare with cash register tape reading to determine overage or shortages
Maintained records of overage and shortages, prepare deposit slips, and prepare cash drawers daily
Processed manufacturer coupons, balance monies in safe
Opened and closed safe and account for all money by balancing and verifying the count for accuracy
Assisted upper management staff with community outreach events.
Food Service Worker/Cook
Ramstein Bowling Center, NAF
10.2019 - 12.2021
Used basic math and cash management skills
Operated, broke down, and cleaned all equipment assigned to the area for food preparation
Cleaned kitchen equipment such as worktables, sinks and refrigerators
Cleaned up spills, trash removal, moves boxes and removes stains
Prepared and cooked items on the menu - weighs, measures, and assembles ingredients
Alcoholic and non-alcoholic beverage service
Trained as a Cook
Dispatcher
Crossroads Ford Dealership
10.2018 - 05.2019
Supervised driver routes daily
Communicated with wholesale sales to determine the best options for delivery services
Problem solved for drivers while they were in the field and corrected errors made in the warehouse.
Parts Puller
Crossroads Ford Dealership
06.2018 - 10.2018
Picked and packaged car parts to be shipped for local and out of state deliveries.
Dispatcher
Albuquerque Police Department
11.2014 - 02.2016
Received, evaluated, and transmitted information via telephone and multi-channel radio frequencies for emergency police responses
Dispatched city emergency forces and/or other resource agencies including police, fire and medical rescue.
911 Operator
Albuquerque Police Department
06.2014 - 11.2014
Answered incoming police emergency and non-emergency calls
Screened, evaluated and disseminated information using a specialized computer and commutation system designed for emergency police communications
Performed multiple activities while responding to communications events maintain precision.
Education
Juris Doctor Degree -
Mitchell Hamline School of Law
2024
BS - Interpersonal and Organizational Communications, Political Science
State University of New York at Brockport
2011
AS - Public Relations
Monroe Community College
2010
Accomplishments
United States Air Force - 2023 Civilian of the Quarter Q2 - Ramstein AB
Timeline
Mail Clerk/GS5
Northside Post Office
12.2022 - Current
Store Sales Checker/GS3
Ramstein Commissary
01.2022 - 12.2022
Teller (In Training) GS3
Ramstein Commissary
01.2022 - 12.2022
Food Service Worker/Cook
Ramstein Bowling Center, NAF
10.2019 - 12.2021
Dispatcher
Crossroads Ford Dealership
10.2018 - 05.2019
Parts Puller
Crossroads Ford Dealership
06.2018 - 10.2018
Dispatcher
Albuquerque Police Department
11.2014 - 02.2016
911 Operator
Albuquerque Police Department
06.2014 - 11.2014
Juris Doctor Degree -
Mitchell Hamline School of Law
BS - Interpersonal and Organizational Communications, Political Science
Customer Service & Financial Assistance Lead at Northside Hospital Business OfficeCustomer Service & Financial Assistance Lead at Northside Hospital Business Office