Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Townsend

Laurel,De

Summary

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Forward-thinking Operations Specialist bringing 9 years of expertise in poultry/feed industry. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Mtech systems,time management, feed delivery, payroll, team leadership, and grower and company relationships.

Overview

10
10
years of professional experience

Work History

Feed Projection Supervisor

Allen Harim
02.2023 - Current
  • Improved grower satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Solicited grower feedback to identify and improve on areas of weakness.
  • Collected, arranged, and input information into database system.
  • Tracking and documenting fuel reports, driver reports, and loads ,daily ,weekly and monthly.
  • Coordinate feed pickup with drivers and kill schedule
  • Collaborate with flock managers and growers to improve on feed efficiency and delivery
  • Fluent with Mtech systems, efficient with Beta Raven systems and excel worksheets.
  • .Responsible for payroll of drivers

Feed Projections/Dispatcher

Amick Farms
05.2015 - 02.2023
  • Preserved accurate records of dispatched , deliveries and receipts.
  • Processed for dispatched orders to provide proof of transaction.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Scheduled and organized projections for farms.

Masonry Laborer

Czapp Masonry
07.2014 - 05.2015
  • Mixed mortar, plastic and grout according to standard formulas.
  • Mixed mortar to lay bricks, stones and concrete sidewalks.
  • Prepared surfaces for work by smoothing imperfections on ground or with close structures.
  • Used polishing and surfacing machines to polish surfaces.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Removed excess mortar and finished joints for uniform surface.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Operated drills, paving breakers, and powered abrasive saws to cut or demolish bricks and concrete.
  • Used trowels to apply grout during installation of brick and tile.

Mechanic

Bartelson Trucking
  • Disassembled defective parts to make proper repairs.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Researched parts availability and pricing to stay on par with competitors and offer best services.
  • Investigated customer complaints to identify cause of malfunctions.
  • Read and followed technical documentation to complete accurate repairs.
  • Repaired and replaced worn and damaged components.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.

Education

General Education Diploma -

Sussex Technical High School
Georgetown, DE
2006

Skills

  • Organizational Standards
  • Monthly Inventory
  • Closing Tickets
  • Paperwork Submission
  • Dispatcher Monitoring
  • Positive Communication Skills
  • Creative Solutions
  • Delegating Work
  • Customer Inquiries
  • Professional Relationships
  • Prioritizing Calls
  • Processing Orders
  • Improving Operations
  • Vehicle Dispatch
  • Team Work Scheduling
  • Information Updates
  • Assisting Dispatch
  • Delivery Procedures
  • Schedule Coordination
  • Maintaining Clean Work Areas
  • Inventory Management

Timeline

Feed Projection Supervisor

Allen Harim
02.2023 - Current

Feed Projections/Dispatcher

Amick Farms
05.2015 - 02.2023

Masonry Laborer

Czapp Masonry
07.2014 - 05.2015

Mechanic

Bartelson Trucking

General Education Diploma -

Sussex Technical High School

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Kevin Townsend