Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kevin Harley Faehndrich

Munich,Bavaria

Summary

Versatile construction machinery mechanic skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Dedicated Field Service Technician with off-site experience in Germany and Africa. Knowledgeable in diesel engines, hydraulics and electrical wiring. Solid career history comprising more than 10 years.

Specialized in servicing and repairing Hitachi, Bell, Terex-Fuchs, Giant, Mecalac and Ahlmann excavators, wheel loaders, dump trucks, material handlers and KTEG demolition excavators.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Service Master Technician

Kiesel Sued GmbH
02.2021 - Current
  • Trained and mentored junior technicians, enhancing team skill sets and service delivery standards.
  • Diagnosed technical issues using advanced troubleshooting techniques, minimizing downtime for clients.
  • Led installation and maintenance of complex electrical, hydraulic, engine and powertrain systems, ensuring optimal performance and customer satisfaction.
  • Completed warranty services according to manufacturer's specifications.
  • Fabricated, modified, and assembled miscellaneous structures, attachments, and parts using various welding and brazing techniques.
  • Established strong relationships with clients by providing exceptional customer support and addressing concerns promptly.
  • Provided telephone support to customers by determining the cause of the issue and explaining the most effective solution.
  • Utilized diagnostic tools and software to identify system failures, leading to timely repairs and upgrades.

Field Service Technician

HSR GmbH
02.2019 - 02.2021
  • Discussed and recommended service options with customers and explained costs involved.
  • Followed safety procedures to avoid injuries in field.
  • Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
  • Saved money by reworking parts suitable for refurbishment.
  • Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
  • Recommended and implemented cost-effective repairs with minimal downtime for critical equipment.
  • Installed new parts and components such as lines, pipes and bracing.
  • Fabricated and assembled parts to complete skilled maintenance and repair work on equipment.
  • Recommended and made improvements to hydraulic systems.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Maintained company field response vehicle stocked with tools, repair and replacement parts.

Field Service Technician

Kiesel Sued Ost GmbH
02.2018 - 02.2019
  • Discussed and recommended service options with customers and explained costs involved.
  • Followed safety procedures to avoid injuries in field.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained company field response vehicle stocked with tools, repair and replacement parts.
  • Operated hand tools and power equipment according to company safety procedures.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Worked with diverse types of weather and ground conditions.
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Discussed repairs with customers and advocated for vehicle safety.
  • Disassembled and repaired diesel engines in construction vehicles.
  • Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Inspected vehicle systems to assess function and uncover defects.
  • Troubleshot and diagnosed problems with brakes, steering and transmissions.

Education

Journeyman - Construction Machinery And Heavy Diesel Mechanic

Kiesel Sued Ost GmbH
Munich
02.2018

High School Diploma -

Johann-Andreas-Schmeller Realschule
Ismaning
07.2014

Skills

  • Technical Analysis
  • Project Management
  • Technical Support
  • Customer training
  • Diagnostics and troubleshooting
  • Engine Rebuilds
  • Pumps and Compressors
  • Complex Problem Solving
  • Hydraulic systems
  • Welding and brazing
  • Fabrication and parts modifying

Certification

  • Certified construction machinery journeyman (Germany)
  • Cummins certified
  • Certified Deutz level 2 technician
  • Licensed qualified person for hydraulic systems (Germany)
  • Licensed qualified person for construction machinery (Germany)
  • Certified air conditioning mechanic for motor vehicles (Germany)
  • German CDL Class A license

Languages

German
English

Timeline

Field Service Master Technician

Kiesel Sued GmbH
02.2021 - Current

Field Service Technician

HSR GmbH
02.2019 - 02.2021

Field Service Technician

Kiesel Sued Ost GmbH
02.2018 - 02.2019

Journeyman - Construction Machinery And Heavy Diesel Mechanic

Kiesel Sued Ost GmbH

High School Diploma -

Johann-Andreas-Schmeller Realschule

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Kevin Harley Faehndrich