Traveling
Kevin Steinbring
Partner Manager
Summary
Accomplished Partner Manager at PPRO Financial Ltd, adept in customer relationship building and sales strategy development. Spearheaded strategic partnerships, boosting revenue and efficiency. Excelled in stakeholder engagement and performance analysis, achieving significant client retention and growth. Proven expertise in account management and exceptional communication, fostering key client relationships and business scalability.
Overview
11
11
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Partner Manager
PPRO Financial Ltd
07.2017 - Current
- Proactively managed strategic partners and Enterprise merchants with responsibility for revenue achievement (incl. cross- and upselling)
- Acted as main point of contact for PPRO's partners for operational and commercial queries and escalations
- Delivered on revenue and strategic goals (6MM)
- Conducted Quarterly Business Review meeting and Strategic Partnership meetings with key customers
- Developed strategic account plans and defined a partner strategy to ensure target achievement
- Participated in trade fairs and events (e.g. MPE, ICE and PPRO's Innovation Lab)
- Managed and updated opportunity status in CRM (Salesforce) as well as forecasting/budgeting
- Helped the business to scale and setting a new path by managing a larger portfolio of customers
- Streamlined internal processes, fostering improved efficiency and productivity within the company
Client Service Manager
EVO Payments International GmbH
01.2014 - 06.2017
- Developed customized service plans tailored to individual client needs, resulting in increased retention rates.
- Coached team members on best practices for exceptional customer service, boosting overall performance levels.
- Successfully resolved escalated client issues, restoring trust and safeguarding the company's reputation.
- Nurtured long-term relationships with clients, fostering loyalty and business growth opportunities.
Education
Sworn Translator (Spanish And German) - Language Interpretation And Translation
Higher Regional Court of Cologne
Cologne, Germany01-2019
Bachelor Professional of Translation (Spanish) -
Chamber of Industry And Commerce/IHK Düsseldorf
Düsseldorf, Germany01-2018
Título De Grado En Estudios Hispano-Alemanes - German-Hispanic Studies
Universidad Complutense De Madrid
Madrid, Spain06-2011
Bachelor of Arts - German-Hispanic Studies
Universität Regensburg
Regensburg, Germany06-2011
Skills
Customer relationship building
Industry expertise
Performance analysis
Client relationship management
Sales strategy development
Stakeholder engagement
Account management
Partnership development
Key client relationships
Excellent communication
Certification
WeightWatchers Coach
Interests
Cooking
Timeline
WeightWatchers Coach
01-2024
Bachelor Professional of Translation in the foreign language Spanish
01-2018
Partner Manager
PPRO Financial Ltd
07.2017 - Current
Bilingual Secretary (German and English)
01-2015
Client Service Manager
EVO Payments International GmbH
01.2014 - 06.2017
Bilingual Secretary (Spanish and German)
01-2014
Sworn Translator (Spanish And German) - Language Interpretation And Translation
Higher Regional Court of Cologne
Bachelor Professional of Translation (Spanish) -
Chamber of Industry And Commerce/IHK Düsseldorf
Título De Grado En Estudios Hispano-Alemanes - German-Hispanic Studies
Universidad Complutense De Madrid
Bachelor of Arts - German-Hispanic Studies
Universität Regensburg
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