Keyshawn Love-Stroman
New Castle
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Warehouse Material Handler
Dot Foods Inc.
12.2024 - Current
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
- Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.
- Collaborated with team members to optimize workflow, improving overall warehouse efficiency.
- Checked shipments for properly labelling and palletizing to reduce risk of damage.
- Conducted thorough inspections of received products for quality assurance purposes, reporting any issues to management for resolution.
Guest Service Representative
Target
04.2021 - 11.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Assisted in emergency situations as required while adhering strictly to safety protocols.
Education
High School Diploma -
William Penn High School
New Castle, DE05-2018
Skills
- Shipping and receiving
- Effective Team Collaboration
- Safety compliance
- Problem solving
- Detail-Oriented Approach
- Time management
- Customer service
- Critical thinking
- Adaptable Learner
Accomplishments
- Supervised team of 3 staff members to improve efficiency in our backroom inventory
Timeline
Warehouse Material Handler
Dot Foods Inc.
12.2024 - Current
Guest Service Representative
Target
04.2021 - 11.2024
High School Diploma -
William Penn High School
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