K H Vishwanathan
Taubenbogen Berlin,DE
Summary
Highly motivated and ambitious Data Science professional with a solid foundation in Computer Science and Engineering, currently pursuing an M.S. in Data Science, AI & Digital Business. Proficient in DevOps methodologies and tools, with specific expertise in AWS Sysops and Microsoft Azure. Holds certifications in ITIL V3 and NICE administration, coupled with a recent M.S. in Executive Post Graduate in Data Science. Combines analytical acumen with strong machine learning skills to solve complex business problems and drive successful business outcomes. Looking to leverage a unique blend of technical expertise and business acumen in a challenging role.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Sr Product Solution Engineer
Verint Systems India Inc
Bangalore
12.2020 - 08.2022
- Oversaw cloud migration projects that resulted in annual cost savings.
- Streamlined ETL processes, reducing error due to manual data entry by 90%.
- Facilitated continuous workflow by creating and maintaining technical documentation, including system diagrams and operational procedures.
- Monitored servers and data to measure accessibility and performance.
- Worked on Slack, Jira, Git and Bitbucket for everyday ticketing and task completions.
Senior IT Admin
UBS India Business Pvt
Pune
03.2020 - 12.2020
- Provided comprehensive support to users of Microsoft 365 suite, including Teams, Exchange
- SharePoint, and OneDrive
- Collaborated with cross-functional teams to design and implement customized Teams solutions based on specific business requirements
- Monitored and maintained the health and performance of Microsoft 365 services, proactively identifying and resolving issues
Sr.DSS Tech Engineer
XL Business India Pvt Ltd
Bangalore
11.2017 - 06.2019
- Support Internal AXAXL Employees with Application, Hardware and Server related Issues
- Design, construct, install, test, and maintain highly scalable data management systems
- Design and implement ETL procedures for intake of data from both structured and unstructured sources; maintain data processing documentation
- Use cloud-based tools (like AWS, Azure, or GCP) for data warehousing solutions
- Debug and troubleshoot complex technical issues within the data pipelines
- Troubleshooting JBOSS, Mulesoft based applications
- Leveraged PowerShell for automation and scripting, resulting in increased operational efficiency and reduced manual efforts
- Coordinate and manage relationships with vendors and support staff that provide hardware / software and network problem resolution
- Monitoring via Cloudwatch, Opsgenie & Splunk.
Technical Consultant
Nice Interactive Solutions India Pvt Ltd
Pune
08.2015 - 08.2017
- Providing Technical support for NICE WFO-WFM application to the customers across Globe
- Troubleshooting
- JBOSS, Mulesoft based applications
- Integration and configuration of ACD (Cisco, Avaya, Nortal, Symposium) with WFM application
- Monitoring Windows 2008, 2008R2 and 2012 R2 Servers and troubleshooting
- Maintaining and managing Platform, Application and Apache Web servers
- Monitoring via Cloudwatch, Opsgenie & Splunk
- Troubleshooting issues from backend by querying Database like Oracle, MSSQL and Postgres
- Integrated serverless functions with other cloud services, such as AWS S3, DynamoDB, Azure Cosmos DB, or
- Google Cloud Pub/Sub, to build robust and scalable solutions
- Setting up scheduled tasks in application server for various smartsync jobs.
Junior Windows Administrator
Amdocs DVCI
Pune
12.2014 - 07.2015
- Support Internal Amdocs Employees with Application, Hardware and Remote related issue
- Administering DNS, DHCP servers
- Resolving DNS, WINS and AD Issues
- Monitoring Windows 2008, 2008R2 and 2012 R2 Servers and troubleshooting
- Administered and maintained a diverse server infrastructure, including Windows and Linux servers, ensuring system stability and uptime
- Troubleshooting problems pertaining to System Performance, Network Administration and System
- Bugs.
Technical Support Associate
Mphasis- An HP Company
Pune
06.2013 - 07.2014
- Support clients via phone with diagnosing and solving hardware as well as software issues pertaining to their Cargill imaged computers
- Provided assistance and support of core load and web applications
- Conducted performance tuning activities, including query optimization, index maintenance, and server parameter configuration, resulting in improved database response times
- Administering DNS, DHCP servers
- Resolving DNS, WINS and AD Issues
- Monitoring Windows 2008, 2008R2 and 2012 R2 Servers and troubleshooting
Education
Master of Science - Science, AI & Digital Business, Data Science, Computer Science and Engineering
Gisma University of Applied Sciences
Berlin 09.2022 -
Master of Science - Executive Post Graduate in Data Science (2.96/4.0 CGPA)
International Institute of Information Technology
Bangalore 07.2021 - 08.2022
Bachelor of Science - Computer Science and Engineering
Kakatiya University
Warangal 03.2009 - 03.2013
Skills
Certificates: AWS Sysops Administrator, Microsoft Azure Administrator, ITIL V3 Foundation, NICE Certified administrator
Languages: Python, SQL, Go Lang
Developer Tools: Jupyter, Spyder, BitBucket, Git, Google Colab
Cloud Technologies: Amazon Web Services, Microsoft Azure
Infrastructure Tools: Terraform, Ansible, Kubernetes, Salt, Docker
Monitoring Tools: DataDog, Solarwinds, Splunk, Nagios, Cloud Watch
PAM Tools: BeyondTrust , CyberArk
Backup: Veeam
BI Tools: Tableau, Google Data Studio, PowerBi, Microstrategy
Libraries: pandas, NumPy, TensorFlow
Security Tools: Rapid7 , ThousandEyes, SonarQube
Ticketing Tools: Jira, ServiceNow, BMC Remedy, Zendesk
Operating Systems: Windows, MAC OS, Linux,VM Ware
Data Engineer Tools: SPARK, MapReduce, SCALA, HIVE ,Kafka, ElasticSearch
Languages
English
Fluent
German
Elementary
Timeline
Master of Science - Science, AI & Digital Business, Data Science, Computer Science and Engineering
Gisma University of Applied Sciences
09.2022 -
Master of Science - Executive Post Graduate in Data Science (2.96/4.0 CGPA)
International Institute of Information Technology
07.2021 - 08.2022
Sr Product Solution Engineer
Verint Systems India Inc
12.2020 - 08.2022
Senior IT Admin
UBS India Business Pvt
03.2020 - 12.2020
Sr.DSS Tech Engineer
XL Business India Pvt Ltd
11.2017 - 06.2019
Technical Consultant
Nice Interactive Solutions India Pvt Ltd
08.2015 - 08.2017
Junior Windows Administrator
Amdocs DVCI
12.2014 - 07.2015
Technical Support Associate
Mphasis- An HP Company
06.2013 - 07.2014
Bachelor of Science - Computer Science and Engineering
Kakatiya University
03.2009 - 03.2013
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