Khadijah Chapman
New Castle
Summary
Dynamic Medical Assistant with extensive experience at Christiana Care Health System, excelling in team leadership and patient care. Proven ability to enhance operational efficiency and ensure compliance through effective inventory management and staff training. Skilled in clinical procedures and communication, dedicated to delivering compassionate healthcare.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Christiana Care Health System
Newark
04.2018 - Current
- Senior Medical Assistant
- Preceptor: Training New employees
- Create Scheduled
- Manage VFC
- Establish and manage LabCorp and Quest accounts.
- Organized charts, documents and supplies to maintain team efficiency.
- Coordinated services with medical and office staff to ensure patient satisfaction, engagement and compassionate care.
- Maintained and calibrated lab instruments and equipment.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
- Identified operational improvements to drive efficiency and quality of care.
Medical Assistant
Pediatric Associates Inc.
Newark
03.2017 - 04.2018
- Assisted Physicians in providing care to infants, children and adolescents.
- Preceptor: Trained New Employees
- Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Medical Assistant /Front Desk Associate
MedExpress Urgent Care
Wilmington
08.2015 - 04.2018
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Preceptor: Trained New Employees
- Perform DOT physicals, Drug screenings, Breathalyzers
- Improved patient care and daily task efficiency resulting in smoother operations.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH05.2021
Certification - Medical Assistant
Harris School of Business
Wilmington, DE08.2016
High School Diploma -
Howard High School of Technology
Wilmington, DE05.2013
Skills
- Excellent Communication
- Delegation
- Problem-Solving
- Proficient with Microsoft office
- Excellent Customer Service
- Motivating peers
- Assist and Prepare Procedures
- Work well under pressure
- Self-motivated
- Time Management
- Patient scheduling
- Medical terminology knowledge
- Team management and supervision
- Office budgeting
- Specimens collection and processing
- Clinical procedures
- Healthcare compliance
- Inventory management
- Scheduling coordination
- Team leadership
- Staff training
References
- Dr. Lauren Foy, LFoy@christianacare.org, (302)545-2510
- Fred Ryan, FRyan@christianacare.org, (302)388-8799
- Dr. Barbara Light, Barbara.l.light@christianacare.org, (302)368-8612
Timeline
Medical Assistant
Christiana Care Health System
04.2018 - Current
Medical Assistant
Pediatric Associates Inc.
03.2017 - 04.2018
Medical Assistant /Front Desk Associate
MedExpress Urgent Care
08.2015 - 04.2018
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Certification - Medical Assistant
Harris School of Business
High School Diploma -
Howard High School of Technology
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