KHADIJAH GREAVES
Bear
Summary
Compassionate and dedicated professional with extensive experience, excelling in client support and crisis intervention. Proven ability in medication administration and case management, enhancing client well-being through effective problem-solving and documentation. Committed to fostering positive relationships and ensuring safety in all interactions.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Mosaic
11.2024 - Current
- Assisted clients with daily living needs
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Janitorial Cleaner
SKYLINE
12.2023 - 11.2024
- Handled equipment, chemicals, and materials properly and with caution.
Case Manager
Goodwill Inc
04.2023 - 12.2023
- Maintained accurate documentation on all cases, empowering them to make informed decisions about their care needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Medical Assistant
Connections Csp./Coras Wellness
09.2012 - 04.2023
- Obtained client medical history, medication information and symptoms.
- Performed medical records management.
- Performed Venipuncture services as requested.
- Answered telephone calls to offer office information and schedule appointments.
Education
Harris School of Business
Wilmington, DE06.2014
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Catholic Charities
Wilmington, DE11.2018
Skills
- Time management
- Behavior redirection
- Client support
- Problem-solving
- LLAM
- Case Management
- CPR
- Appointment scheduling
- Bilingual
- Phlebotomy
Timeline
Direct Support Professional
Mosaic
11.2024 - Current
Janitorial Cleaner
SKYLINE
12.2023 - 11.2024
Case Manager
Goodwill Inc
04.2023 - 12.2023
Medical Assistant
Connections Csp./Coras Wellness
09.2012 - 04.2023
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Catholic Charities
Harris School of Business
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