Kiara Weeks
Newark
Summary
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager/Employment Development Specialist
Opportunity Center Inc.
New Castle, DE
09.2025 - Current
- Facilitated client assessments to determine eligibility for services and resources.
- Developed individualized service plans tailored to client needs and goals.
- Coordinated multidisciplinary team meetings to ensure comprehensive care delivery.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Coordinated client assessments to identify service needs and develop individualized care plans.
- Monitored client progress, ensuring adherence to treatment plans and facilitating necessary adjustments.
HIV Medical Case Manager/HIV Prevention Specialist
Delaware Delaware HIV Consortium Consortium
Wilmington, DE
05.2023 - 08.2025
- Documented and maintained client records with strict attention to confidentiality.
- Scheduled appointments and office visits, prepared client files and documented case notes.
- Delivered direct crisis intervention and de-escalation services while remaining calm.
- Visited patients in homes and clinics to conduct testing and deliver medication.
- Educated HIV patients on methods to use to avoid spreading disease to other individuals.
- Collected demographic and medical information to conduct intake for patients with HIV.
- Provided information to access financial assistance, legal aid or housing.
- Advocated for clients to resolve medical or personal crises.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Participated in health fairs and community events to explain organization's services and mission.
- Attended outreach events to perform rapid HIV tests and provide referrals for future testing and treatment.
- Assisted with insurance pre-authorization to obtain medication for patients.
- Coordinated comprehensive care plans for HIV clients, ensuring access to medical and social services.
- Facilitated communication between healthcare providers and clients, enhancing service engagement and support.
- Monitored client progress, documenting health outcomes and adjusting care strategies as needed.
- Developed educational resources on HIV management, promoting awareness and self-advocacy among clients.
- Implemented data tracking systems for case management effectiveness, improving reporting accuracy and efficiency.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Conducted thorough assessments of each patient''s needs, leading to personalized care plans that addressed all relevant aspects of their wellbeing.
- Collaborated with multidisciplinary healthcare teams to provide comprehensive care for HIV-positive patients, resulting in better health outcomes.
- Coordinated with pharmacies to ensure timely medication access for clients experiencing financial or logistical barriers, preventing treatment interruptions.
- Empowered patients to take charge of their health by providing education on HIV prevention, transmission, and self-care strategies.
- Developed strong relationships with local community organizations, expanding available resources for patients in need of additional support services.
- Evaluated the effectiveness of existing care plans on an ongoing basis, making necessary adjustments to optimize patient outcomes and satisfaction.
- Increased patient satisfaction by addressing individual concerns promptly and effectively resolving issues related to care coordination or service delivery.
Behavior Interventionist
A Friend Of The Family
New Castle, CO
11.2019 - 05.2023
- Conducted peer mediation sessions and conflict resolution groups.
- Implemented behavioral plans designed by IEP teams for students with behavior disorders or other special conditions to help meet special education students needs.
- Worked with educators to outline intervention plans, establish goals and develop progress benchmarks.
- Utilized techniques such as behavior modeling and role-playing to improve interactions between students.
- Observed students in diverse settings to gauge behaviors.
- Built relationships with students and guardians through active communication and positive feedback.
Clinician Assistant
Connections Csp
Wilmington, DE
03.2010 - 05.2023
- Assisted patients with activities of daily living.
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Monitored individuals to identify and address specific care needs.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Implemented creative activities to emotionally support patients throughout medical treatment.
Job Coach
Salvation Army Adult Rehabilitation Center
New Castle, DE
10.2018 - 07.2021
- Assisted participants in achieving highest level of independent functioning while receiving services.
- Implemented strategies to foster client's abilities, increasing independence across settings.
- Worked with staff to develop, monitor and resolve skills training or vocational issues.
- Engaged individuals receiving support through coaching, feedback and skills development exercises.
- Guided clients in learning to complete job tasks to develop motivation and skills.
Lead Brain Injury Specialist
ReMed Recovery
Paoli, PA
07.2016 - 11.2019
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.
- Completed daily client rounds and tracked client movements.
- Developed activity plans and instructional materials to assist with treatment.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Developed and implemented training procedures for newly hired personnel.
- Held routine and surprise drills to keep help security team members practice response plans.
Education
Associate of Science - Psychology
Wilmington University
New Castle, DECertified Community Health Worker - Health And Wellness
Community Health Worker Training
Newark, DE03-2024
Associate of Science - Professional Medical Assistant
Harris School of Business
Wilmington, DE10-2011
High School Diploma -
Christiana High School
Newark, DE06-2009
Skills
- Strategy Development
- Problem-solving
- Case management
- Time management
- Case documentation
- Intervention Planning
- Behavioral Improvements
- Support Group Organization
- Crisis Resolution
- Community health
- Health Promotion
- Community Outreach
- Counseling
Certification
- Community Health Worker Training - 2014
- Certified Christian Counselor-2025
Timeline
Case Manager/Employment Development Specialist
Opportunity Center Inc.
09.2025 - Current
HIV Medical Case Manager/HIV Prevention Specialist
Delaware Delaware HIV Consortium Consortium
05.2023 - 08.2025
Behavior Interventionist
A Friend Of The Family
11.2019 - 05.2023
Job Coach
Salvation Army Adult Rehabilitation Center
10.2018 - 07.2021
Lead Brain Injury Specialist
ReMed Recovery
07.2016 - 11.2019
Clinician Assistant
Connections Csp
03.2010 - 05.2023
High School Diploma -
Christiana High School
Associate of Science - Psychology
Wilmington University
Certified Community Health Worker - Health And Wellness
Community Health Worker Training
Associate of Science - Professional Medical Assistant
Harris School of Business