Kiera Gerace
Millsboro,DE
Summary
I have been working with people in food service since 13 and am a CNA trained, but not graduated from Sussex Technical High School. Through food service and clinical training I have learned patience and how to build rapport with customers and residents. I have my BSL and CNA certification. On the CNA Prometric written exam I passed with only one wrong answer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker
Grotto Pizza
07.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Counter Server
Grotto Pizza
07.2022 - Current
- Managed multiple tasks in high-volume environment.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
Counter Server
Captain E' S Hurricane Grill And Bar
06.2020 - 10.2021
- Managed multiple tasks in high-volume environment.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Maintained food safety standards by adhering to proper food handling practices during preparation and serving processes.
Education
No Degree - CNA
Sussex Technical High School
Georgetown06-2025
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Feeding assistance
- Medical terminology
- Patient safety
- Professional bedside manner
- Infection control procedures
- Activities of daily living ADL support
- Empathy and compassionate care
- Recording vital signs
- CPR certification
- HIPAA compliance
Certification
- First Aid Certification - American Red Cross or American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Food Service Worker
Grotto Pizza
07.2022 - Current
Counter Server
Grotto Pizza
07.2022 - Current
Counter Server
Captain E' S Hurricane Grill And Bar
06.2020 - 10.2021
No Degree - CNA
Sussex Technical High School
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