Kieran O'Connor
Wilmington
Summary
Dynamic retail professional with a proven track record at Dick's Sporting Goods, excelling in customer service and sales. Skilled in financial analysis and effective communication, I enhanced pro shop revenue through strategic upselling and trained new associates, fostering a collaborative team environment. Committed to delivering exceptional shopping experiences and achieving sales goals.
Developed skills in collaborative and educational environment, focusing on supporting student learning and engagement. Demonstrates strong organizational and communication abilities, with keen understanding of how to create inclusive and supportive spaces. Looking to transition to new field, applying these transferable skills to foster growth and success in dynamic setting.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate Cashier
Dick's Sporing Goods
2023.05 - 2024.05
- Assisted customers in locating merchandise and provided product information.
- Operated cash register, processed transactions, and managed cash handling procedures.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Retail Sales Golf Associate
Dick's Sporting Goods
2024.05 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory levels and organized merchandise displays for optimal visibility.
- Demonstrated knowledge of golf equipment and accessories to provide expert recommendations.
- Processed sales transactions accurately using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to execute promotional events, driving increased foot traffic.
- Trained new associates on operational procedures and product knowledge for improved efficiency.
- Monitored product quality and addressed any issues to maintain high standards of service.
- Increased pro shop revenue by effectively promoting merchandise sales and upselling memberships to guests.
Paraprofessional
Red Clay Consolidated School District
2024.06 - Current
- Summer job I took on and partake in 2024 and 2025, hoping to do again in 2026 summer
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by facilitating student engagement and promoting positive behavior.
- Collaborated with educational staff to develop instructional materials tailored to specific curriculum standards.
- Monitored student progress and provided feedback to enhance academic achievement and social skills.
Education
No Degree - Mathematics And Economics
University of Delaware
Newark, Delaware, DE2026-02
No Degree - Finance
Neumann University
Aston Mills, PA2024-08
Skills
- Effective communication
- Small group and individual assistance
- Attention to detail
- Microsoft Excel proficiency
- Financial analysis
- Customer service
- Accounting principles
- Data evaluation
- Effective multitasking
- Financial planning
- Data analysis
- Cash flow management
- Accounting principles understanding
Timeline
Paraprofessional
Red Clay Consolidated School District
2024.06 - Current
Retail Sales Golf Associate
Dick's Sporting Goods
2024.05 - Current
Retail Sales Associate Cashier
Dick's Sporing Goods
2023.05 - 2024.05
No Degree - Mathematics And Economics
University of Delaware
No Degree - Finance
Neumann University