Kim Walenta (born as Stegmann)
Schwebheim
Übersicht
1
1
Certification
3
3
years of professional experience
Berufserfahrung
Industrial Business Management Assistant
SKF GmbH
Schweinfurt
2015.03 - heute
- Handling customer inquiries about products, orders, and services via phone and email.
- Taking care of existing customers with complaints, questions, and general concerns in daily business.
- Checking orders, data, and customer documents for completeness and plausibility.
- Coordinating feedback between customers, sales, and internal departments.
- Handling complaints in a solution-oriented way while following the set service processes.
- Documenting conversation content and processes for seamless tracking in customer service.
- Customer Service Short-Term Assignment in Sweden for 3 months
- Customer Service Key User SAP MDG after return
- Sales Business Support for 3 years
- Back in Customer Experience - responsibility in finance department
Language Course Level C1
Education First
St. Julian's (Malta)
2018.07 - 2018.07
- Reading, hearing and writing comprehension
- Connecting with other students with different languages (for example Italians, Spanish people and one person from Ecuador)
Ausbildung
Dual Edu - Industrial Business Mgmt Assistant - Industry
Ludwig-Erhard Berufsschule
Schweinfurt 2013 - 2016
Secondary School Diploma -
Wilhelm-Sattler Realschule
Schweinfurt 2010 - 2013
Change of School -
Frankenlandschulheim Schloss Gaibach
Gaibach 2007 - 2010
Elementary School Diploma -
Elementary School
Schwebheim 2003 - 2007
Kompetenzen
- Good grasp
- Openness and curiosity
- Problem-solving skills
- Prior knowhow in SAP Analysis
- Assertiveness
- MS 365
- Flexibility
- Reliability
- Teamwork skills
- Communication skills
- Ability to get excited
- IT affinity
- Prior working in SAP MDG
Sprachen
Deutsch
Muttersprache
Englisch
Fließend (C2)
C2
Französisch
Grundlagen (A2)
A2
Schwedisch
Anfänger (A1)
A1
Hobbys
- Reading/Writing/Journaling
- Swimming
- Stand-Up Paddling
Zertifizierung
- Certificate of Education First for level C1 in Englisch
Zeitleiste
Language Course Level C1
Education First
2018.07 - 2018.07
Industrial Business Management Assistant
SKF GmbH
2015.03 - heute
Elementary School Diploma -
Elementary School
2003 - 2007
Change of School -
Frankenlandschulheim Schloss Gaibach
2007 - 2010
Secondary School Diploma -
Wilhelm-Sattler Realschule
2010 - 2013
Dual Edu - Industrial Business Mgmt Assistant - Industry
Ludwig-Erhard Berufsschule
2013 - 2016