Kimberly Olsavsky

• Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
• Assessed employee development needs and provided feedback on their progress towards meeting goals.
• Established an organized and functional office.
• Interviewed, hired ,and fired caregivers.
• Did payroll, invoices, revenue reports, etc.
• I did scheduling for both clients and caregivers.
• Worked on the computer for many different tasks and programs to help the company run smoothly.
• Used excel, power point, word document, etc. and many more.

• Reviewed billing statements for accuracy prior to submitting them for payment processing.
• Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Made copies and mailings of all types of projects and documents. Worked with employees to help with projects.

• Advised management on changes in pricing or promotions based on market conditions.
• Provided customer service support for existing clients as needed.
• Negotiated contracts with clients for discounts or special deals.
• Sold quality jewelry through: book, and in home shows.

• Assisted in providing a safe and secure environment for children.
• Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
• Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.

• Reviewed billing statements for accuracy prior to submitting them for payment processing.
• Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.

Worked with different computer systems for efficient work done.