Summary
Work History
Education
Skills
Timeline
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Kirsten Thomas

Lewes

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced professional with solid background in foodservice. Offers an excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Work History

Server

Stingray Sushi
Rehoboth Beach
  • Provided excellent customer service in a fast-paced sushi restaurant environment.
  • Took orders accurately and efficiently from guests at tables and the bar.
  • Prepared and served food and beverages according to restaurant standards.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server & Bartender

Steak & Main
North East
  • Provided excellent customer service in a fast-paced fine dining restaurant environment.
  • Took orders accurately and efficiently from guests at tables and the bar.
  • Prepared and served food and beverages according to restaurant standards.
  • Prepared and served drinks for guests behind the bar
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Server

Cheesecake Factory Inc
Newark
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took orders accurately and efficiently from guests at tables and the bar.
  • Prepared and served food and beverages according to restaurant standards.
  • Handled cash transactions and processed payments with attention to detail.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.

Server

The Greene Turtle Sports Bar & Grille
Newark
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Took orders accurately and efficiently from guests at tables and the bar.
  • Prepared and served food and beverages according to restaurant standards.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.
  • Explained menu items, describing ingredients and cooking methods upon request.

Education

Avon Grove High School
West Grove, PA

Early Childhood Care And Education

Delaware Technical Community College
Newark, DE

Cosmetology

Schilling Douglas

Skills

  • Customer service
  • Order accuracy
  • POS operation
  • Server Training
  • Beverage preparation
  • Menu knowledge

Timeline

Server

Stingray Sushi

Server & Bartender

Steak & Main

Server

Cheesecake Factory Inc

Server

The Greene Turtle Sports Bar & Grille

Avon Grove High School

Early Childhood Care And Education

Delaware Technical Community College

Cosmetology

Schilling Douglas

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Kirsten Thomas