Summary
Overview
Work History
Education
Skills
Certification
Internships
Timeline
OperationsManager
Mert Kara

Mert Kara

Business Intelligence Consultant
Warsaw

Summary

Done bachelor's degree in public finance and master’s degree in Quantitative Finance. While studying, traveled to the United States three times for the Work&Travel program. In addition, studied in the Czech Republic with the Erasmus Exchange Program and took part in two AIESEC traineeships in Serbia and Ukraine. Right now, working as Business Intelligence Consultant at MicroStrategy. Talented in delivering advanced Excel and SQL reporting to plan, design, execute and evaluate report results. Detail-oriented team player with strong organizational skills, ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
7
7
Certifications
3
3
Languages

Work History

Business Intelligence Consultant

MicroStrategy
Warsaw
10.2021 - Current
  • Developed intelligence-sharing dashboards, providing company-wide access to collected data.
  • Created dashboards to monitor and track key performance indicators.
  • Tested quality of analytical and reporting solutions
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Validating data sources, extraction of data, applying transformation logic, and loading data in target tables
  • Close collaboration with client and meeting every day to review project.
  • Handled massive quantities of business intelligence data.1

Service Desk Agent

Diebold Nixdorf
Warsaw
10.2020 - 10.2021
  • Coordinates activities with IT teams and/or external support teams to complete incident resolution or to fulfill service request
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Diagnosed complex technical issues and problem resolution
  • Categorized and prioritized incident cases and service requests
  • Identified system hardware, network infrastructure, and connectivity issues that prevented execution of user-initiated tasks.
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Managed over 20 customer calls per day.

Reporting Analyst

Hedef Direct
Istanbul
07.2019 - 08.2019
  • Continuously assessed current reporting techniques and developed improvements to boost accuracy.
  • Created Excel documents to assist executive leadership in decision-making processes.
  • Gathered data from multiple sources to research economic indicators, analyze key metrics and track industry trends.
  • Improved existing reporting by researching data sources, compiling data and designing output.
  • Developed and documented standard operating procedures for analysis.
  • Helped to coordinate 12 region manager and almost 30 people under them.

Education

Master of Arts - Quantitative Finance

University of Warsaw
Warsaw, Poland
10.2019 - 09.2022

Bachelor of Arts - Public Finance

Istanbul University
Istanbul, Turkey
10.2015 - 07.2019

Erasmus Exchange - Finance

Technical University of Ostrava
Czech Republic
2017.09 - 2018.02

Skills

Data Analysisundefined

Certification

MicroStrategy Certified Analyst (ANL)

Internships

Aiesec Internship in Novi Sad, Serbia

Aiesec Internship in Lviv, Ukraine

Summer Work and Travel Program in Montana and Delaware, USA

Erasmus Education Exchange Program in Technical University of Ostrava, Czech Republic

Timeline

Business Intelligence Consultant

MicroStrategy
10.2021 - Current

Service Desk Agent

Diebold Nixdorf
10.2020 - 10.2021

Master of Arts - Quantitative Finance

University of Warsaw
10.2019 - 09.2022

Reporting Analyst

Hedef Direct
07.2019 - 08.2019

Erasmus Exchange - Finance

Technical University of Ostrava
2017.09 - 2018.02

Bachelor of Arts - Public Finance

Istanbul University
10.2015 - 07.2019

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Mert KaraBusiness Intelligence Consultant