- Drawing and Painting
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Dance
- Road Trips
- Strategy Games
- Baking
Kristen Saxon
Dover
Summary
Dedicated amusement ride operator with expertise in safety procedures and customer service. Skilled in conflict resolution and team training, ensuring guest satisfaction and adherence to safety protocols.
Overview
2
2
years of professional experience
Work History
Amusement Ride Operator
Funland
05.2024 - Current
- Operated amusement rides, ensuring safety protocols and guest satisfaction.
- Monitored ride operations for adherence to safety standards and regulations.
- Provided assistance to guests, addressing questions and concerns effectively.
- Conducted pre-ride inspections, identifying and reporting mechanical issues promptly.
- Collaborated with team members to maintain clean and organized ride areas.
- Adapted quickly to varying crowd levels, maintaining efficient ride operations.
- Engaged with guests to promote a positive experience throughout their visit.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Maintained a clean and organized work area, contributing to a positive atmosphere for both guests and coworkers.
- Increased overall operational efficiency by consistently adhering to scheduled break times and promptly reporting back to duty as required.
- Supported park management by providing accurate documentation of incidents involving guest injuries or complaints, facilitating prompt resolutions.
- Identified potential maintenance issues during daily equipment inspections, ensuring timely repairs and minimizing downtime.
- Constructed displays and easy-to-read signage to help guests navigate attractions area.
- Built and established positive relationships with patrons, team members and supervisors.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Demonstrated commitment to park success by volunteering for additional shifts or staying late when needed during busy periods.
- Reduced wait times for guests by effectively managing ride queues and implementing efficient loading procedures.
- Provided exceptional customer service by answering guest inquiries and addressing concerns in a friendly and professional manner.
Education
No Degree - Marine Science
University of Delaware
Newark, Delaware, DE05-2029
High School Diploma -
Odessa High School
Townsend, DE06-2025
Skills
- Height tolerance
- Safety procedures expertise
- Mechanical aptitude
- Emergency evacuation procedures
- Patience and empathy
- Safety procedures
- Conflict resolution techniques
- Ride set up
- Ride operations
- Safety reporting
- Customer service
- Team Training
Interests
Timeline
Amusement Ride Operator
Funland
05.2024 - Current
No Degree - Marine Science
University of Delaware
High School Diploma -
Odessa High School