Kristiyan Tsvetanov
Benrath
Summary
Curious and enthusiastic individual with a strong work ethic. Enjoy working in teams and perform well when given clear tasks and responsibilities. Highly motivated and eager to embrace new personal and professional challenges.
Overview
1
1
year of professional experience
Work History
Aquatic attractions
INTERCORTAL S.L.U.
Spain,Mallorca , Spain,Mallorca
07.2024 - 09.2025
- Assisted team members in achieving target results.
- Handled complaints with effective communication and problem-solving strategies.
- Ensured clean and safe working environments to reduce accident risks.
- Supported meeting service time and quality targets.
- Interacted with customers to understand needs and provide excellent service.
- Identified issues and analysed information to deliver solutions.
- Escorted tourists to visit natural habitats to promote ecotourism and environmentally friendly areas.
- Took photos and videos of tourists to capture travel destinations and preserve memorable experience.
- Directed bilingual tours in different languages to cater to diverse cultures and provide wider array of tours.
Education
Information Technologies and Languages
118 SU "Lyudmil Stoyanov"
Sofia,Bulgaria01-2015
Skills
- Customer service excellence
- Team collaboration
- Quality assurance
- Communication skills
- Problem solving
- Eagerness to learn
- Composure under pressure
- Leadership
Languages
Bulgarian
First Language
English
Upper Intermediate
B2
Spanish
Intermediate
B1
German
Beginner
A1
Hobbies and interests
• Water sports and activities • Yachting and sailing • Sports and fitness activities • Travelling
Timeline
Aquatic attractions
INTERCORTAL S.L.U.
07.2024 - 09.2025
Information Technologies and Languages
118 SU "Lyudmil Stoyanov"