Kristopher Hall

Deployment to Camp Arifjan, Kuwait

• Systems Administrator: Issued and revoked user accounts in Active Directory. Modified accesses and group policies.
• Help Desk: Troubleshot and resolved over 300 tickets for 150 workstations, and 75 end users. Configured the network for Unclassified, Secret, NSA, and JWICS systems. Maintained and serviced fiber lines for all four echelons. Re-imaged and upgraded computers, monitors, peripherals, and VoIP phones throughout the duration of the deployment.
• SSR (Special Security Representative): Managed security of a SCIF and multiple Secured work areas. Facilitated routine training for occupants of the SCIF. Vetted personnel and equipment for entry and exit of the secured areas.
• Equipment Movement: Facilitated the movement of unclassified and classified equipment both out of, and into, the continental United States. Totaling over $10 million worth of equipment.

• Network Specialist: Configured and managed intelligence architecture for a division element. Included collaborating with third parties to build a network, configure ports, and set up firewall rules.
• Systems Specialist: Managed and maintained MI systems. Included troubleshooting software and hardware errors, patching the systems when new upgrades were released, and optimizing performance for servers.
• COMSEC Expert: Responsible for the management and dissemination of cryptographic keys. Filled and configured KG-175D and KG-250X.

• Linux Experience: Maintained up to 300 Linux machines. This included applying updates and patches, exploring the file system, editing files and directories, editing permissions, modifying the kernel, creating cron jobs, troubleshooting, running functionality tests, and monitoring logs.
• Windows Experience: Worked with Windows 10, 8, 7, and XP. Maintained 1,000 Windows clients. Troubleshot, facilitated updates, modified the Registry Editor, Disk Management, and File Explorer, modified services, configured firewall rules, Trust Certificates, executed commands/scripts via PowerShell, utilized PuTTY and Remote Desktop, DNS entries, and MMC.
• Domain Controller Experience: Maintained a Domain Controller running on Windows 10. This included creating GPOs, creating/editing user accounts and groups, resetting passwords, joining computers/clients to the domain, and overseeing the Active Directory.
• Virtual Machine Experience: Configured, Maintained, and Operated 500 VMs (Windows 10 and RHEL) via VMware vSphere Client and vCenter Server Application. Maintained hosts and clusters, configured virtual NICs of VMs, ensured interoperability, uploaded and configured the VMs, troubleshot, modified services, modified virtual disk storage, and configured or modified datastores.
• SATCOM Experience: Configured and maintained two Trojan Lite (V3) systems. This included network access request submissions, ACC Key and Option File uploads, iDirect Sat Modem configuration and troubleshooting, and satellite dish operation.
• Section Leader: Responsible for the tasking and well-being of other individuals. This included delegating tasks, mentoring, teaching, and ensuring the task was completed to standard. Mentored four others in how to operate the systems, maintain the equipment, and provide customer service to end users.