Kristopher Hughes
Dover,DE
Summary
Knowledgeable retail specialist with solid track record in retail environments, known for effectively assisting and engaging customers. Proven ability to increase customer satisfaction through attentive service and efficient handling of inquiries and sales transactions. Demonstrated expertise in inventory management and visual merchandising.
Overview
12
12
years of professional experience
Work History
Store Sales Associate
PPG Paints
08.2022 - Current
- Maintained a clean and organized store environment to enhance customer experience.
- Use POS system to process payments, orders and store opening/closing procedures.
- Participated in regular inventory counts, helping maintain accurate stock levels and prevent loss of merchandise.
- Interacting with customers on the sales floor, assist in finding products answering questions and offering solutions.
- Mix tint and color match paint to customer's request.
- Safely move, load and unload product for delivery, stocking and customer carry outs.
- Drive sales by promoting current sales and providing excellent customer service
- Safely make deliveries using company vehicle.
Sales Associate
Xfinity Comcast
12.2021 - 07.2022
- Engage with customers in person or over the phone to assess their needs and recommend Xfinity products and services for best solution.
- Maintain detailed knowledge of all Xfinity products, pricing plans, and promotions.
- Engaged in friendly conversation with customer to better uncover individual needs. Identify opportunities to upgrade existing customer accounts to higher service tiers or add additional products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Retail Sales Associate
Walmart
03.2013 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Polytech High School
Woodside, DE05-2010
Skills
- Problem-solving
- Retail store operations
- POS system operations
- Money handling
- Inventory audits
- Upselling and cross selling
- Customer service
- Teamwork
Timeline
Store Sales Associate
PPG Paints
08.2022 - Current
Sales Associate
Xfinity Comcast
12.2021 - 07.2022
Retail Sales Associate
Walmart
03.2013 - 12.2021
High School Diploma -
Polytech High School
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