KUSMITA HARINI TAMILMANI
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2023 - Current
- Handle cash register.
- Ensure Hygiene standards.
- Ensure Organized store flow.
- Prepare high quality beverages.
Customer Service Representative
Workafella
06.2022 - 08.2022
- Managed all client tours, including walk-in tours.
- Oversaw and managed local vendors, maintenance teams, and client-related issues.
- Handled Front Office Operations.
- Manage Inventories.
- Professional customer service, answering questions and handling complaints in a friendly manner.
Supervisory Trainee
Taj Hotels, Resorts And Palaces
02.2021 - 02.2022
- Ensured the delivery of top-notch service to guests through the training and development of team members.
- Spearheaded team management initiatives, resulting in improved productivity and the successful achievement of collective goals.
Education
MBA - Human Resources Management
EU Business School
Munich,Germany09.2024
Bachelor of Science - Hospitality And Hotel Administration
IHMCTAN
Chennai, India 10.2020
Skills
- Customer Service
- Active Listening
- Communication
- Adaptability
- Team work and Collaboration
- Time management
- Handle Cash register
- MS office
- Attention to detail
Languages
English
Advanced (C1)
German
Beginner (A1)
Timeline
Barista
Starbucks
11.2023 - Current
Customer Service Representative
Workafella
06.2022 - 08.2022
Supervisory Trainee
Taj Hotels, Resorts And Palaces
02.2021 - 02.2022
MBA - Human Resources Management
EU Business School
Bachelor of Science - Hospitality And Hotel Administration
IHMCTAN
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