Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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KyAhna Peeler

Dover

Summary

Dynamic sales associate with a proven track record at Zumiez, excelling in customer service and tailored product recommendations. Skilled in cash management and team collaboration, I consistently enhance the shopping experience while driving sales. My leadership and problem-solving abilities contribute to a positive and efficient retail environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales associate

Zumiez
Dover
09.2024 - 05.2025

Delivered exceptional customer service by greeting customers and providing tailored product recommendations.

  • Assisted customers in product selection, sizing, and styling to enhance shopping experience.
  • Collaborated with team members to improve overall customer service strategies.
  • Processed returns, exchanges, and refunds in compliance with company policies.
  • Performed cashier duties, including payment processing and managing change accurately.
  • Participated in inventory management and stock replenishment to maintain optimal product availability.
  • Helped customers locate specific products, addressing inquiries and offering expert advice.

Cashier

Party City
Dover
08.2023 - 09.2024
  • Processed customer transactions accurately at retail location, ensuring efficiency and security.
  • Assisted customers in selecting party supplies and merchandise to enhance shopping experience.
  • Maintained organized checkout area throughout shifts, promoting a clean environment.
  • Trained new cashiers on register systems and customer service protocols, improving team performance.
  • Operated cash register accurately, processing payments by various methods including credit and gift cards.
  • Greeted customers, addressing inquiries about store products and services promptly.
  • Stocked shelves as needed, ensuring product availability for customers.
  • Delivered exceptional customer service through active listening and engagement techniques.

Education

High School Diploma -

Dover High School
Dover, DE
06-2025

Skills

  • Customer service excellence
  • Sales strategies
  • Cash management
  • Team collaboration
  • Problem solving
  • Inventory control
  • Menu planning
  • Food safety practices
  • Leadership

Affiliations

High School Track and Field – Athlete
November 2021 – May 2025

High School Cross Country – Athlete
August 2022 – November 2024

Certification

  • ServSafe CertifiedCertified in 2025

Timeline

Sales associate

Zumiez
09.2024 - 05.2025

Cashier

Party City
08.2023 - 09.2024

High School Diploma -

Dover High School
KyAhna Peeler