Kyle Berry
Newark,DE
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
12
12
years of professional experience
Work History
Lifeguard Recreation Coordinator
Walt Disney World
01.2023 - 08.2023
- Assist with the operation of the pool, oversees the work of assigned lifeguards & monitors compliance with facility policies.
- Assists with scheduling of employees.
- Assists with the operation of the pool, its filtration system, water balance, pool chemistry and performs water tests.
- Under direction of the pool supervisor, employ safety rules for the protection of the guest. Responsible for life guarding guest in attendance at the assigned aquatic facility.
- Rescues swimmers and administers first aid as required.
- Responsible for assisting in the conduct of aquatic swimming and water survival training according to tC21-21. Attend aquatics and/or safety training as directed.
- Ensures maintaining pool and area is clean and free from any hazards. Provides information to swimmers regarding safety rules and procedures.
- Tactfully warns patrons who repeatedly disregard safety rules, and follow facility Standard Operating Procedures for disciplinary actions.
- Maintained inventory of supplies and equipment with established sign-out procedures
Assistant Manager
Regal Cinemas
06.2020 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Manager
Target
05.2018 - 04.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Assisted general manager with payroll, time clock and scheduling employee's.
General Manager
Papa Johns
03.2016 - 02.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, payroll and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Supervised quality of food preparation in order to create a safe and consistent form of food experience for the costumer.
Merchandise Associate
Walt Disney World
08.2015 - 01.2016
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Created attractive displays to promote items.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Camp Counselor
Sandy Hill Camp
06.2013 - 09.2013
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Focused and responsible for the safety of all campers.
Pizza Delivery Driver
Papa Johns
04.2011 - 01.2013
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
Bachelor of Science - Business Administration
University of Delaware
Newark, DE05.2015
Skills
- Customer Relations
- Proposal Development
- Schedule Management
- Revenue Generation
- Staff Supervision
- Status Reports
- Staff Management
- Business Development Understanding
- Business Planning
- Staff Training
- Meeting Planning
- Vendor Management
- Business Administration
Timeline
Lifeguard Recreation Coordinator
Walt Disney World
01.2023 - 08.2023
Assistant Manager
Regal Cinemas
06.2020 - 01.2023
Assistant Manager
Target
05.2018 - 04.2020
General Manager
Papa Johns
03.2016 - 02.2018
Merchandise Associate
Walt Disney World
08.2015 - 01.2016
Camp Counselor
Sandy Hill Camp
06.2013 - 09.2013
Pizza Delivery Driver
Papa Johns
04.2011 - 01.2013
Bachelor of Science - Business Administration
University of Delaware
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