Reliable Barista, quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Chesapeake Inn
Chesapeake City
03.2025 - Current
Greeted customers and escorted them to their tables.
Monitored dining room activity to ensure all guests were receiving optimal service.
Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Performed opening and closing duties such as restocking supplies and cleaning work areas.
Managed reservations, waitlists, and special requests for large parties.
Assigned seating arrangements based on customer preferences and restaurant policies.
Cashier
La Baguette French Bakery
Dover
08.2024 - 06.2025
Answered customer inquiries regarding store policies and procedures.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Balanced daily transactions on a computerized point-of-sale system.
Followed company security procedures for handling large sums of money.
Assisted customers over the phone regarding store operations, product information and order placement.
Resolved customer complaints professionally in accordance with company policy.
Dance Teacher
Dance Conservatory
Dover
09.2023 - 06.2025
Conducted parent-teacher conferences to discuss student progress and address any concerns.
Monitored student attendance records and maintained accurate class rosters.
Motivated students to practice regularly and strive for improvement.
Instructed students in proper technique, terminology and performance of various styles of dance such as ballet, tap, jazz, hip hop and modern.
Barista
Georgia Boys Bagel Café
Dover
09.2022 - 08.2024
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Kept up-to-date records of sales transactions using point-of-sale systems.
Created promotional displays for advertising special events or promotions at the cafe.
Provided excellent customer service by responding to inquiries quickly and professionally.
Monitored inventory levels of supplies and restocked when necessary.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Adhered to health department regulations concerning sanitation standards.
Operated cash registers to process customer payments.