Lacy Kelley
Summary
Results-driven professional specializing in community program management and operational oversight. Demonstrated success in budget management and team development, resulting in improved organizational performance. Notable problem-solving skills and commitment to exceptional customer service.
Overview
10
10
years of professional experience
Work History
Community Program Section Chief
USAF
Buchel Air Base
2023.08 - Current
- Supervised kitchen personnel to ensure efficient daily operations.
- Conducted price analysis for menu items, implementing necessary adjustments.
- Developed annual budgets for section operations, tracking expenditures throughout the year.
- Prepared work schedules, assigning specific duties to optimize staff productivity.
Executive Assistant
USAF
Eielson Air Force Base
2022.07 - 2023.08
- Managed executive calendars and scheduled appointments for senior leadership efficiently.
- Monitored incoming emails, providing timely responses to ensure effective communication.
- Prepared briefing materials and presentations for meetings, enhancing information delivery.
- Took detailed notes during meetings and disseminated key information afterward.
Dining Facility Manager
USAF
Eielson Air Force Base
2019.08 - 2022.07
- Mentored junior staff on leadership practices and operational procedures to enhance team effectiveness.
- Facilitated open dialogue to resolve conflicts among team members, improving workplace harmony.
- Coordinated training sessions on customer service best practices and industry standards for staff development.
- Developed strategic plans to align unit objectives with overall mission directives.
Fitness Center Supervisor
USAF
Andersen Air Force Base
2018.02 - 2019.08
- Conducted regular facility assessments to identify improvement and upgrade opportunities.
- Scheduled necessary repairs and maintenance services to ensure safe equipment functionality.
- Supervised daily fitness center operations, including staffing, equipment maintenance, and cleanliness.
- Ensured proper staffing of fitness classes with qualified instructors.
Mortuary Affairs
USAF
Andersen Air Force Base
2015.08 - 2018.02
- Executed Mortuary Affairs and Search & Recovery Program to ensure dignified handling of remains.
- Safeguarded personal effects of deceased individuals with utmost care.
- Assisted in arranging final ceremonies and military honors for service members.
- Provided compassionate support to families during difficult times.
Education
Bachelor of Business Administration -
University of Maryland Global Campus
Hyattsville, MD2025-12
Skills
- Team management and mentoring
- Customer service
- Effective communication
- Reliability and dependability
- Budget oversight
- Conflict resolution
Timeline
Community Program Section Chief
USAF
2023.08 - Current
Executive Assistant
USAF
2022.07 - 2023.08
Dining Facility Manager
USAF
2019.08 - 2022.07
Fitness Center Supervisor
USAF
2018.02 - 2019.08
Mortuary Affairs
USAF
2015.08 - 2018.02
Bachelor of Business Administration -
University of Maryland Global Campus