Profil professionnel
Compétences
Expérience
Formation
Informations complémentaires
Personnalisé
Langues
Generic

Laila Chatoine

QUALITY MANAGER | Specialist in Quality Systems Standards
Mainz am Rhein

Profil professionnel

Results-driven Quality Manager with 9+ years of experience in developing, implementing, and maintaining Quality Management Systems (ISO 9001, ISO/IEC 17065, ISO/IEC 17021-1) and Halal certification schemes. Skilled at leading audits, risk management, and continuous improvement. Recognized for strong collaboration with international accreditation bodies and for ensuring compliance with global standards. Multilingual professional (German, English, French, Arabic).

Compétences

  • Quality Management Systems (ISO 9001:2015, ISO/IEC 17065, ISO/IEC 17021)

  • Halal Certification & Standards (GSO 2055-2, OIC/SMIIC, MS 1500, UAES 2055, BPJPH, JAKIM, MUIS)

  • Audit & Risk Management (internal audits, CAPA, complaints, impartiality risks)

  • Continuous Improvement & KPI Development

  • Process Optimization, SOPs & Documentation Control

  • Training & Team Performance Development

  • Autonomie

  • Sens des responsabilités

  • Sens de l'initiative

Expérience

Quality Representative

Halal Control GmbH
Rüsselsheim, Germany
2017.09 - 2025.01
  • Directed implementation and improvement of ISO 9001:2015 and ISO/IEC 17065 systems
  • Led accreditation processes with international bodies (GAC, HAK, EIAC, JAKIM, MUIS, etc.)
  • Ensured compliance with Halal and international standards: GSO 2055-2, OIC/SMIIC 2:2019, UAE.S 2055, MS 1500, Indonesian and Egyptian Halal regulations.
  • Defined and implemented KPIs to measure quality objectives and monitor team effectiveness.
  • Conducted internal audits, management reviews, root cause investigations
  • Acted as technical authority and liaison with authorities

Quality Control Chemist

MVG GmbH
Wiesbaden, Germany
2011.01 - 2013.01
  • Prepared and analyzed metallurgical samples
  • Maintained laboratory equipment and documented results
  • Supported lab technicians and reviewed test documentation

Safety & Quality Engineer (Internship)

ARD Soliance
Pomacle, France
2010.01 - 2010.12
  • Assessed and managed workplace hazards and implemented safety procedures
  • Ensured compliance with safety regulations and conducted inspections

Quality Control Representative

Pharmaceutical Laboratories
Morocco
2009.01 - 2009.12
  • Oversaw internal documentation, trained staff, implemented procedures, and ensured compliance with quality standards.

Assistant Quality Manager

S.E.V.A.M
Morocco
2009.01 - 2009.12
  • Conducted assessments on materials and products, resolved process deficiencies, enforced standards, ensured customer requirements, and prepared technical reports.

Formation

Master - Industrial Safety, Quality, Health & Environment

University of Reims
2009.01 - 2010.01

Bachelor - Science & Technology (Chemical Analysis & Quality Control)

General University Diploma - Earth & Life Sciences (Chemistry)

Informations complémentaires

  • Voyages : [Pays]
  • Passion pour le [Sport]
  • Passion pour la cuisine [nom du pays]

Personnalisé

Available upon request

Langues

German
English
French
Arabic
Laila ChatoineQUALITY MANAGER | Specialist in Quality Systems Standards