Laina Everett
Millsboro
Summary
Dedicated professional specializing in customer satisfaction and multitasking efficiency. Proven expertise in dog training, applying in-depth knowledge of canine behavior to develop and execute successful training programs. Strong planning abilities facilitate effective behavior modification and habit correction. Recognized for high productivity in pet care, inventory management, and customer service, ensuring positive experiences for pets and owners alike.
Overview
2
2
years of professional experience
Work History
Dog Trainer Apprentice
K9 Legend
Salisbury
04.2024 - Current
- Provided appropriate feedback to clients regarding their dog's progress.
- Assisted in the transportation of animals between locations when necessary.
- Instructed owners in proper handling techniques for their particular dog's size and breed type.
- Encouraged owners to practice commands regularly at home between lessons for best results.
- Utilized a variety of training equipment and tools, ensuring their appropriate and humane use.
- Advised owners on strategies for continuing training and reinforcing lessons.
Pet Store Associate
Yarn And Bone Pet Supply
Georgetown
01.2023 - Current
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
- Addressed customer complaints in a professional manner.
- Answered incoming calls regarding product inquiries or orders.
- Stocked shelves with merchandise and maintained inventory levels.
- Provided cash register operations and handled customer payments.
- Processed sales transactions accurately and efficiently at the cash register.
- Processed returns and exchanges according to company policy.
- Organized store displays to ensure maximum visibility of products.
- Assisted customers with product selection, pricing and availability.
- Resolved customer complaints promptly with professionalism and courtesy.
- Performed daily opening and closing procedures for store operation.
- Demonstrated excellent customer service skills at all times.
- Answered telephone to give callers store information and look up order details.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
Laurel High School
Laurel, DE06-2023
Skills
- Customer service
- Sales transactions
- Product knowledge
- Store cleanliness
- Effective communication
- Team collaboration
- Merchandise display
- Adherence to store policies
- Organization
- Store maintenance
- Animal handling
- Client communication
- Training equipment use
- Dog training techniques
- Problem solving
- Patience and consistency
- Basic obedience training
- Canine nutrition
- Crate training
- Obedience training
- Animal behaviors
Timeline
Dog Trainer Apprentice
K9 Legend
04.2024 - Current
Pet Store Associate
Yarn And Bone Pet Supply
01.2023 - Current
High School Diploma -
Laurel High School
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