Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakisha Jackson

Wilmington

Summary

Dynamic and detail-oriented professional with strong organizational skills and a positive attitude, currently at Christiana Care Health System and West End Neighborhood House. Proven track record in enhancing office efficiency through effective problem-solving and expert time management. Committed to delivering exceptional customer service and implementing process improvements that significantly reduced response times.

Overview

15
15
years of professional experience

Work History

Senior Office Assistant

Christiana Care Health System
01.2019 - Current
  • Facilitate efficient office operations by managing doctors schedules and coordinating meetings.
  • Train new staff on all administrative procedures
  • Manage inventory of office supplies, ensuring availability and cost-effectiveness.
  • Increasing customer satisfaction by promptly addressing inquiries and resolving issues via phone, email, or in-person interactions.
  • Input data into spreadsheets and databases.
  • Review files, records and other documents to obtain information to respond to requests.
  • Implemented process improvements that reduced response times for internal communications.

West End Neighborhood House

Front Desk Position
01.2019 - Current
  • Demonstrates respect, friendliness and willingness to help wherever needed.
  • Work effectively in fast-paced environments.
  • Assist with day-to-day operations, working efficiently and productively with all team members.
  • Manage time efficiently in order to complete all tasks within deadlines.

Administrative Assistant/Front Desk

Optimum Health Group
10.2010 - 01.2019
  • Managed office supplies inventory and ensured timely restocking for operational efficiency.
  • Assisted in scheduling appointments for Chiropractic Doctors and coordinating meetings to optimize team productivity.
  • Maintained organized filing system, facilitating quick access to documents and information.
  • Supported data entry tasks, ensuring accuracy and consistency in record keeping.

Education

High School Diploma -

Wilmington High School
Wilmington Delaware
06-1997

Skills

  • Strong organizational skills
  • Expert time management
  • Effective problem solving
  • File organization
  • Positive attitude
  • Customer service
  • Verbal and written communication

Timeline

Senior Office Assistant

Christiana Care Health System
01.2019 - Current

West End Neighborhood House

Front Desk Position
01.2019 - Current

Administrative Assistant/Front Desk

Optimum Health Group
10.2010 - 01.2019

High School Diploma -

Wilmington High School

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Lakisha Jackson