Sonya Byrd
Felton
Summary
Dedicated and compassionate healthcare professional with extensive experience in patient care, team leadership, and healthcare management. Skilled in coordinating daily operations, improving patient satisfaction, and maintaining high standards of care in fast-paced clinical environments. Proven ability to lead with professionalism, communicate effectively with multidisciplinary teams, and provide quality care to pediatric, adult, and geriatric populations. Recognized for strong organizational skills, problem-solving abilities, and a commitment to creating positive outcomes for both patients and staff. Passionate about delivering exceptional healthcare services while fostering teamwork, efficiency, and compassionate patient-centered care.
Overview
15
15
years of professional experience
Work History
CNA
Beebe Healthcare
Lewes, DE
03.2023 - 03.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Provided compassionate care, addressing emotional needs of patients effectively.
- Collaborated with healthcare team to develop individualized care plans.
- Educated patients on health management practices during daily interactions.
- Documented patient observations accurately in electronic health records systems.
Home Health Aide
Zeabe Home Care
Camden, DE
06.2021 - 12.2024
- Provided compassionate personal care and assistance to clients with daily living activities.
- Monitored and documented patients' health status, reporting changes to healthcare professionals.
- Assisted clients with mobility, ensuring safety during transfers and ambulation.
- Developed and maintained strong relationships with clients and families to enhance emotional well-being.
- Implemented individualized care plans, adapting approaches based on client needs and preferences.
- Enhanced operational efficiency by streamlining scheduling processes for caregiving staff assignments.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Unit Clerk
Westminister Village
Delware
05.2010 - 12.2022
- Managed patient admissions and discharges, ensuring accurate data entry in electronic health records.
- Coordinated communication between healthcare providers and families, enhancing patient support and information flow.
- Streamlined scheduling for medical appointments, optimizing staff utilization and improving service delivery.
- Maintained inventory of office supplies and medical forms, ensuring availability for operational needs.
- Oversaw daily operations of front desk activities, ensuring compliance with regulatory standards and policies.
Timeline
CNA
Beebe Healthcare
03.2023 - 03.2025
Home Health Aide
Zeabe Home Care
06.2021 - 12.2024
Unit Clerk
Westminister Village
05.2010 - 12.2022